Elevated error rates on PIS calls with DNB
Investigating - DNB is currently experiencing technical issues on PIS calls. The provider is working to resolve the issue.
Jun 02, 2023 - 10:49 CEST
NemID migration to MitID for business users
In progress - More information on the last phase of migrating to MitID Erhverv (business):

https://www.mitid-erhverv.dk/info/overgangen-til-mitid-erhverv-gar-ind-i-den-afsluttende-fase-30-juni-2023
May 15, 2023 - 10:32 CEST
Scheduled - MitID is the new standard authentication method implemented in the Danish market.

From the 31st of October, business end users will need to use MitID instead of NemID to authenticate through our services in the Danish market.

We strongly advise all our clients integrated with the Danish market to communicate this information to their business end users.

NemID Medarbejderlogin will in some cases be replaced by MitID Privat.

More information about MitID can be found here:
https://www.mitid.dk/en-gb/help/help-universe/

About This Site

Official status page for Aiia. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Degraded Performance
Denmark Operational
Sweden Operational
Norway Degraded Performance
Finland Operational
Netherlands Operational
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Operational
Poland Operational
Romania Operational
Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Eika banks migrating from SDC to Evry Jun 2, 2023 08:00 - Jun 19, 2023 08:00 CEST
On 9 June 2023, Eika will be migrating 10 additional Norwegian banks from SDC to Evry:

Evje og Hornes Sparebank
Hjartdalbanken
Soknedal Sparebank
Totens Sparebank
Oslofjord Sparebank (formerly Fornebu Sparebank)
Romsdalsbanken
Rørosbanken
Tinn Sparebank
Aurskog Sparebank
Ørskog Sparebank

Downtime is expected from Friday, the 9th of June 14:00.

The change will go live on Monday, the 12th of June.

This means that users will migrate from one technical provider implementation to another, meaning that the data you will receive will look differently. Neither account ids, transaction ids, payment ids or consents will carry over to the new implementation.

During the migration, we will be investigating the changes and applying appropriate measures. We will be updating the transaction and account id schemas, as documented here as the idSchema property, to make the migration as smooth as possible for our clients:

https://api.nordicapigateway.com/docs/index.html#operation/GetAccountsV2
https://api.nordicapigateway.com/docs/index.html#operation/GetTransactionsV2

We will also be disabling payments and all payment methods on these providers 4 days before the migration date, to make sure all payments are settled before migration.

Further updates will be available on this page, when more information is available.
Posted on Jun 01, 2023 - 16:15 CEST
Redsys - BBVA technical maintenance Jun 3, 2023 16:00 - Jun 4, 2023 08:00 CEST
Scheduled maintenance of BBVA:
Due to the complexity of the changes to be made and their duration, they can't be done on a work day. This technical intervention will start on Saturday at 16:00 and the digital business channels and PSD2 business in BBVA Entity will be stopped. They will start again on Sunday morning.
Posted on Jun 02, 2023 - 18:23 CEST
ASPSP maintenance notification: SEB Jun 7, 2023 10:00-12:00 CEST
Maintenance will take place at this time, which might cause instability or downtime.
Posted on Jun 02, 2023 - 09:42 CEST
Past Incidents
Jun 2, 2023

Unresolved incident: Elevated error rates on PIS calls with DNB.

Jun 1, 2023
Outage on Account Information calls with ING based providers in Netherlands
Resolved - This incident has been resolved.
Jun 1, 18:58 CEST
Update - We see successful communication with ING based providers now, but they advice that they are still unstable. We will keep monitoring the situation.
Jun 1, 11:23 CEST
Monitoring - Since 13:00 CEST we are experiencing an outage with ING in Netherlands. Account Information calls are affected.
May 30, 15:09 CEST
Status page update
Resolved - The Aiia Mastercard status page has been updated!

Subscribers can now select which individual components they want to receive notifications about.
Jun 1, 10:05 CEST
May 31, 2023
Elevated error rates on ALL calls with American Express provider
Resolved - We were experiencing elevated error rates on ALL calls with American Express between 15:58 CEST - 17:50 CEST
May 31, 17:00 CEST
May 30, 2023
Failing connect flows for SDC banks
Resolved - The issue has been fixed on the SDC side.
May 30, 10:59 CEST
Monitoring - A temporary mitigation has been deployed.
May 24, 12:17 CEST
Identified - Users will encounter a "No agreement with bank" error.
We identified SDC is replying to connect flows with an unexpected error.
We are contacting SDC.
May 24, 10:51 CEST
Elevated error rates on All call types with Nordea and Nordea Yrityspankki in Finland, Denmark, Sweden and Norway
Resolved - This incident has been resolved by a provider at 1:26 CEST.
May 30, 09:04 CEST
Investigating - We are seeing elevated error rates affecting many calls with Nordea and Nordea Yrityspankki in Finland, Denmark, Sweden and Norway since 19:11 CEST. All call types are affected. We are contacting the provider.
May 29, 20:22 CEST
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
May 30, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:01 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
May 26, 09:25 CEST
May 29, 2023
May 28, 2023
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
May 28, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 00:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
May 26, 09:25 CEST
May 27, 2023

No incidents reported.

May 26, 2023
Elevated error rates on AIS calls with Rabobank in the Netherlands
Resolved - This incident has been resolved.
May 26, 15:00 CEST
Investigating - We are seeing elevated error rates on AIS calls with Rabobank in the Netherlands. We are contacting the provider.
May 26, 14:15 CEST
ASPSP maintenance notification: OP Financial Group
Completed - The scheduled maintenance has been completed.
May 26, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 23:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability or downtime.
May 16, 10:26 CEST
May 25, 2023
Our systems will undergo maintenance for Revolut
Completed - The scheduled maintenance has been completed.
May 25, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 15:00 CEST
Scheduled - Instabilities might occur during this time.

Note that all existing logins will be invalidated and that all users will have the re-authenticate.
May 25, 09:32 CEST
Elevated error rates on AIS calls with SDC Bank in Norway
Resolved - This incident has been resolved.
May 25, 10:02 CEST
Update - Provider introduced a fix that should start working tomorrow.
May 24, 13:22 CEST
Monitoring - The provider identified the issue and they will fix it in the upcoming days.
May 23, 07:41 CEST
Update - The incident is still ongoing.
May 19, 08:41 CEST
Update - We contacted the provider and got a reply that they will look into this issue.
May 18, 08:33 CEST
Identified - We are seeing elevated error rates affecting some calls with SDC based providers in Norway.
May 17, 09:14 CEST
May 24, 2023
Our systems will undergo maintenance for Nordea
Completed - The scheduled maintenance has been completed.
May 24, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 14:00 CEST
Scheduled - Our systems will undergo maintenance for Nordea, meaning that instabilities might occur during this time.

Note that this maintenance might cause unattended logins to be invalidated and users in that case will have to perform a new supervised login.
May 23, 13:37 CEST
May 23, 2023
Elevated error rates on Account Information calls with Sparebank Vest based providers in Norway
Resolved - Between 22:45 and 00:50 we have seen elevated error rates affecting many calls with Sparebank Vest based providers in Norway. Account Information calls were affected.

Affected providers: Bulder Bank, Sparebanken Vest and Sparebanken Vest Bedrift.
May 23, 22:30 CEST
May 22, 2023
Elevated error rates on Account Information calls with TietoEVRY based providers in Norway
Resolved - Between 20:06 and 20:27 we have seen elevated error rates affecting some calls with TietoEVRY based providers in Norway. Account Information calls were affected.
Affected providers: SpareBank 1 Sørøst-Norge (BV), SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank and SpareBank 1 Sørøst-Norge (Telemark)
May 22, 20:00 CEST
Outage on AIS calls with Deutsche Kreditbank
Resolved - This incident has been resolved.
May 22, 13:48 CEST
Investigating - We are seeing elevated error rates on AIS calls with Deutsche Kreditbank in Germany. We are contacting the provider.
May 15, 10:17 CEST
Authentication using one-time pin codes on Aiia
Resolved - This incident has been resolved.
May 22, 13:15 CEST
Identified - The issue has been identified and a fix is being implemented.
May 22, 13:09 CEST
Investigating - Authentication using one-time pin codes on Aiia Data and Pay is currently not available.
May 22, 12:51 CEST
Elevated error rates on AIS calls with Knab in the Netherlands
Resolved - Between 00:30 and 03:44 we have seen elevated error rates affecting many calls with Knab in the Netherlands. Account Information calls were affected.
May 22, 00:30 CEST
May 21, 2023
ASPSP maintenance notification: OP Financial Group
Completed - The scheduled maintenance has been completed.
May 21, 06:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:15 CEST
Scheduled - Maintenance will take place at this time, which might cause instability or downtime.
May 9, 16:26 CEST
May 20, 2023

No incidents reported.

May 19, 2023
Elevated error rates on Account Information calls with Lunar in Denmark
Resolved - Traffic seems to be fine from 15:00 CET. We will continue monitoring.
May 19, 15:09 CEST
Identified - We are seeing elevated error rates affecting many calls with Lunar in Denmark. Account Information calls are affected. Lunar was contacted already.
May 19, 14:37 CEST
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