Elevated error rates on all call types with ABN AMRO in Netherlands
Monitoring - We are seeing elevated error rates affecting many calls with ABN AMRO in Netherlands. All call types are affected.
Apr 19, 2025 - 23:29 UTC

About This Site

Official status page for Mastercard OB Services EU and UK. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Partial Outage
Denmark Operational
Sweden Operational
Norway Operational
Finland Degraded Performance
Netherlands Partial Outage
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Under Maintenance
Poland Operational
Romania Under Maintenance
Bulgaria Operational
Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Unicredit: Maintenance activities with impact on APIs of CEE countries Apr 26, 2025 00:00-03:00 UTC

Update - Due to maintenance activities, our PSD2 production APIs for UniCredit Bank Hungary Zrt., UniCredit Bank Romania, UniCredit Bank CZ Rep. and SK, UniCredit Bank Slovenia, UniCredit Bulbank (Bulgaria) and Zagrebačka banka d.d. (Croatia) will be unavailable between 2 a.m. CEST and 5 a.m. CEST on Saturday, 26.04.2025
Apr 22, 2025 - 09:42 UTC
Scheduled - Due to maintenance activities, our PSD2 production APIs for UniCredit Bank Hungary Zrt., UniCredit Bank Romania, UniCredit Bank CZ Rep. and SK, UniCredit Bank Slovenia, UniCredit Bulbank (Bulgaria) and Zagrebačka banka d.d. (Croatia) will be unavailable between 2 a.m. CEST and 5 a.m. CEST on Saturday, 26.04.2025
Apr 22, 2025 - 09:41 UTC

Scheduled maintenance for Santander Apr 26, 2025 03:00-04:00 UTC

Please note that next April 27th, (Sunday) at 03:00 some maintenance tasks will be done in the API of PSD2 services of Banco Santander, which will cause the interruption of that services. The estimated duration of that tasks is one hour.
Posted on Apr 22, 2025 - 13:21 UTC

UniCredit: Maintenance activities with impact on APIs of CEE countries Apr 27, 2025 00:00-03:00 UTC

Due to maintenance activities, our PSD2 production APIs for UniCredit Bank Hungary Zrt., UniCredit Bank Romania, UniCredit Bank CZ Rep. and SK, UniCredit Bank Slovenia, UniCredit Bulbank (Bulgaria) and Zagrebačka banka d.d. (Croatia) will be unavailable between 2 a.m. CEST and 5 a.m. CEST on Saturday, 27.04.2025
Posted on Apr 22, 2025 - 09:45 UTC

Scheduled maintenance for Grupo Cooperativo Cajamar Apr 27, 2025 01:00-05:30 UTC

Please be informed that maintenance work will be undertaken on the technological infrastructure of Grupo Cooperativo Cajamar in the early hours of Sunday 27/04 1:00am to 05:30am.
During this period, different services may be affected and suffer brief interruptions, including the PSD2 channel.
Posted on Apr 25, 2025 - 07:51 UTC

Scheduled maintenance for Nordea Apr 27, 2025 01:00-06:00 UTC

Please be informed that maintenance will be done on Nordea's Open Banking platform on Sunday, April 27th, between 01.00 and 06.00 CET. All customers in all countries served by Nordea may be affected and face issues during that time.
Posted on Apr 24, 2025 - 14:33 UTC

Scheduled PSD2 service window SEB May 2, 2025 04:30-05:30 UTC

SEB would like to inform you of a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, their systems will undergo essential updates to enhance performance and security.
Posted on Apr 25, 2025 - 09:46 UTC

Scheduled maintenance for Santander May 6, 2025 03:00-05:00 UTC

Please note that next day May 7th, (Wednesday) at 03:00 some maintenance tasks will be done in the API of PSD2 services of Banco Santander, which will cause the interruption of that services. The estimated duration of that tasks is two hours.
Posted on Apr 17, 2025 - 06:40 UTC

Redsys - ES Santander - under maintenance May 7, 2025 00:00-06:00 UTC

Redsys - ES_Santander under maintenance

Hi.

Please note that next day May 7th, (Wednesday) at 03:00 some maintenance tasks will be done in the API of PSD2 services of Banco Santander, which will cause the interruption of that services. The estimated duration of that tasks is two hours.

Please accept our apologies for any inconvenience that this may cause you.
--------
Hola.
Le informamos que el próximo día 7 de mayo (miércoles) a las 03:00h habrá una intervención de mantenimiento en los sistemas de Banco Santander que dan servicio al API de PSD2, lo que provocará la interrupción de dichos servicios. El tiempo estimado, para dicha intervención es de dos horas.

Lamentamos cualquier inconveniente que dicha actuación pueda causarle.
Posted on Apr 16, 2025 - 18:02 UTC

Redsys - ES Santander - under maintenance May 7, 2025 00:00-06:00 UTC

Redsys - ES_Santander under maintenance

Hi.

Please note that next day May 7th, (Wednesday) at 03:00 some maintenance tasks will be done in the API of PSD2 services of Banco Santander, which will cause the interruption of that services. The estimated duration of that tasks is two hours.

Please accept our apologies for any inconvenience that this may cause you.
--------
Hola.
Le informamos que el próximo día 7 de mayo (miércoles) a las 03:00h habrá una intervención de mantenimiento en los sistemas de Banco Santander que dan servicio al API de PSD2, lo que provocará la interrupción de dichos servicios. El tiempo estimado, para dicha intervención es de dos horas.

Lamentamos cualquier inconveniente que dicha actuación pueda causarle.
Posted on Apr 16, 2025 - 18:02 UTC

Handelsbanken important information for corporate customers - Finland Jul 1, 2025 00:00-23:55 UTC

Handelsbanken is closing its operations in Finland. from July 1, 2025, corporate customer accounts will no longer be available for AISP or PISP.
Posted on Mar 20, 2025 - 10:02 UTC
Apr 25, 2025
Elevated error rates on all call types with BankData based providers in Denmark
Resolved - Between 06:04 and 06:12 UTC on 2025-04-25 we have seen elevated error rates affecting some calls with BankData based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank, Jyske Bank, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
Apr 25, 04:00 UTC
Elevated error rates on all call types with BankData Erhverv based providers in Denmark
Resolved - Between 06:04 and 06:13 UTC on 2025-04-25 we have seen elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Apr 25, 04:00 UTC
Apr 24, 2025
Elevated error rates on all call types with ING in Belgium, Germany and Netherlands
Resolved - Between 23:20 and 23:35 UTC on 2025-04-19 we have seen elevated error rates affecting many calls with ING in Belgium, Germany and Netherlands. All call types were affected.
Apr 24, 14:34 UTC
Elevated error rates on account information calls with Euro-Information based providers in Belgium and France
Resolved - Between 23:16 UTC on 2025-04-23 and 00:24 UTC on 2025-04-24 we have seen elevated error rates affecting some calls with Euro-Information based providers in Belgium and France. Account information calls were affected. Affected providers: Crédit Industriel et Commercial, Crédit Mutuel and monabanq.
Apr 24, 14:15 UTC
UniCredit Bulbank (Bulgaria): Maintenance activities 24.04.2025
Completed - The scheduled maintenance has been completed.
Apr 24, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 06:01 UTC
Scheduled - Due to maintenance activities, our production PSD2 APIs related to UniCredit Bulbank (Bulgaria) will be unavailable on Thursday, 24.04.2025 between 8 p.m. CEST - 11 p.m. CEST.

Other countries, the Developer Portal and the Sandbox APIs will not be affected.

There are no changes on the APIs or documentation because of these activities.
Apr 22, 09:57 UTC
UniCredit Bank Austria and UniCredit S.p.A. (Italy): maintenance activities 24.04.2025
Completed - The scheduled maintenance has been completed.
Apr 24, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 00:01 UTC
Scheduled - Due to maintenance activities, our production PSD2 APIs for
UniCredit Bank Austria and UniCredit S.p.A. (Italy) may be temporarily unavailable for 60 minutes on Thursday, 24.04.2025 between 2 a.m. CEST and 3 a.m. CEST.
Other countries, the Developer Portal and the Sandbox APIs will not be affected.

There are no changes on the APIs or documentation because of these activities.
Apr 22, 09:53 UTC
Apr 23, 2025
Important Update Regarding SDC SEPA Instant Transfers in Denmark
Completed - The scheduled maintenance has been completed.
Apr 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC
Scheduled - Starting with 23.04.2025, the “destination.name” field (creditorName) will become mandatory for “Instant SEPA credit transfer” in Denmark. If not sent, payment initiation will be rejected.
Mar 14, 09:31 UTC
Important Update Regarding SDC Domestic Instant Transfers in Denmark
Completed - The scheduled maintenance has been completed.
Apr 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:01 UTC
Scheduled - Starting with 23.04.2025, the “destination.name” field (creditorName) will become mandatory for “Instant domestic credit transfer” in Denmark. If not sent, payment initiation will be rejected. Please take into account that "TransactionText" field will no longer be used for instant payments in Denmark.
Mar 12, 08:19 UTC
UniCredit Bank GmbH: maintenance activities 23.04.2025
Completed - The scheduled maintenance has been completed.
Apr 23, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:01 UTC
Scheduled - Due to maintenance activities, our production PSD2 APIs for

UniCredit Bank GmbH (Germany) may be temporarily unavailable for 60 minutes on Wednesday, 23.04.2025 between 2 a.m. CEST and 3 a.m. CEST
Other countries, the Developer Portal and the Sandbox APIs will not be affected.

There are no changes on the APIs or documentation because of these activities.
Apr 22, 09:49 UTC
Apr 22, 2025
Elevated error rates on all call types with SDC providers in Norway, Denmark and Faroe Islands
Resolved - Between 23:10 and 23:24 UTC on 2025-04-22 we have seen elevated error rates affecting many calls with Nidaros Sparebank, Storebrand, Dragsholm Sparekasse, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Klim Sparekasse, Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark, BankNordik, Betri Banki, Norðoya Sparikassi, Aasen Sparebank, Askim & Spydeberg Sparebank, Drangedal Sparebank, Sparebank 68° Nord, Ørland Sparebank, Selbu Sparebank, Sparebanken Din, Stadsbygd Sparebank and Tolga-Os Sparebank in Norway, Denmark and Faroe Islands. All call types were affected.
Apr 22, 21:00 UTC
Important Update Regarding Danske Bank Domestic Instant Transfers in Denmark
Completed - The scheduled maintenance has been completed.
Apr 22, 12:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:41 UTC
Scheduled - Starting 22.04.2025, the “destination.name” (creditor name) will become mandatory for the “Instant domestic credit transfer” in Denmark. If not sent, then the payment initiation will be rejected.
Feb 25, 10:37 UTC
Elevated error rates on all call types with SEB based providers in Denmark, Norway and Sweden
Resolved - This incident has been resolved.
Apr 22, 11:04 UTC
Monitoring - We are seeing elevated error rates affecting many calls with SEB based providers in Denmark, Norway and Sweden. All call types are affected. Affected providers: SAS Mastercard, Circle K Mastercard, SEB and SEB Företag.
Apr 6, 00:42 UTC
Outage on all call types with BEC based providers in Denmark and Greenland
Resolved - This incident has been resolved.
Apr 22, 11:02 UTC
Monitoring - We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Andelskassen Oikos, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Apr 12, 02:13 UTC
Apr 21, 2025
Elevated error rates on all call types with SDC providers in Denmark, Norway, Faroe Islands and Sweden
Resolved - Between 14:39 and 15:05 UTC on 2025-04-21 we have seen elevated error rates affecting many calls with BankNordik, Borbjerg Sparekasse, Dragsholm Sparekasse, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Klim Sparekasse, Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark and Stadil Sparekasse in Denmark, Norway, Faroe Islands and Sweden. All call types were affected.
Apr 21, 15:00 UTC
Elevated failed payment rate with Danske Bank and Danske Bank Business Online in Finland and Denmark
Resolved - Between 11:24 and 14:34 UTC on 2025-04-21 we have seen elevated rates of failed payments with most users affected on Danske Bank and Danske Bank Business Online in Finland and Denmark.
Apr 21, 12:00 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025
UniCredit - maintenance activities on 19.04.2025
Completed - The scheduled maintenance has been completed.
Apr 19, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 00:00 UTC
Scheduled - Due to maintenance activities, PSD2 Payment Initiation Service (PIS) APIs for UniCredit Bank GmbH (Germany), UniCredit Bank Austria and UniCredit S.p.A. (Italy) will be unavailable on Saturday, 19.04.2025 between 2:00AM and 5:00AM. CEST.
Apr 10, 18:08 UTC
Apr 18, 2025

No incidents reported.

Apr 17, 2025
Cedacri - scheduled maintenance on 17.04.2025
Completed - The scheduled maintenance has been completed.
Apr 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 16:00 UTC
Scheduled - Due to maintenance activities the PSD2 APIs may be temporarily unavailable on Thursday, April 17th, from 06:00 p.m. (GMT +2) to 11:00 p.m. (GMT +2).
Apr 15, 14:21 UTC
Important Update Regarding BankData Domestic Instant Transfers in Denmark
Completed - The scheduled maintenance has been completed.
Apr 17, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:00 UTC
Scheduled - Starting 17.04.2025, the “destination.name” field (creditorName) will become mandatory for “Instant domestic credit transfer” in Denmark. If not sent, payment initiation will be rejected.
Mar 4, 12:29 UTC
Important Update Regarding BEC Domestic Instant Transfers in Denmark
Completed - The scheduled maintenance has been completed.
Apr 17, 12:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 11:50 UTC
Update - Starting 17.04.2025, the “creditor posting entry description” will no longer be supported for the “Instant domestic credit transfer” in Denmark.
Feb 25, 10:58 UTC
Scheduled - Starting 17.04.2025, the “creditor posting entry description” will no longer be supported for the “Instant domestic credit transfer” in Denmark.
Feb 25, 10:44 UTC
Elevated error rates on all call types with ABN AMRO in Netherlands
Resolved - Between 07:54 and 08:06 UTC on 2025-04-17 we have seen elevated error rates affecting many calls with ABN AMRO in Netherlands. All call types were affected.
Apr 17, 08:26 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025
UniCredit - scheduled maintenance on 15.04.2025
Completed - The scheduled maintenance has been completed.
Apr 15, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 17:01 UTC
Scheduled - Due to maintenance activities, PSD2 Payment Initiation Service APIs for UniCredit Bank GmbH (Germany), UniCredit Bank Austria and UniCredit S.p.A. (Italy) will experience short interruptions (~10 minutes) on Tuesday, 15.04.2025 between 7:00PM and 11:59PM CEST. Also, UniCredit Bank Hungary Zrt PSD2 APIs will be unavailable on Tuesday, 15.04.2025, between 10:00PM – 11:59PM CEST.
Apr 10, 18:06 UTC
Cedacri scheduled maintenance on 15.04.2025
Completed - The scheduled maintenance has been completed.
Apr 15, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 17:00 UTC
Scheduled - Due to scheduled maintenance activities our PSD2 APIs may be temporarily unavailable on Tuesday, April 15th, from 07:00 p.m. (GMT +2) to 08:00 p.m. (GMT +2).
Apr 10, 18:10 UTC
Elevated error rates on all call types with DNB in Norway
Resolved - Between 09:11 and 09:19 UTC on 2025-04-15 we have seen elevated error rates affecting some calls with DNB in Norway. All call types were affected.
Apr 15, 10:29 UTC
Apr 14, 2025
Elevated error rates on all call types with Danske Bank and Danske Bank Business Online in Poland, Denmark, Finland, Sweden and Norway
Resolved - Between 02:09 and 03:22 UTC on 2025-04-12 we have seen elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Poland, Denmark, Finland, Sweden and Norway. All call types were affected.
Apr 14, 08:31 UTC
Apr 13, 2025
CBI Globe - Credit Agricole: scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:01 UTC
Scheduled - From 23:00 of Saturday, 12th April, to 06:00 of Sunday, 13th April, the services offered through the APIs in the Credit Agricole Production Environment may not be available during the activities of Disaster Recovery test sessions.
Apr 10, 18:15 UTC
Apr 12, 2025
Scheduled maintenance for Commerzbank
Completed - The scheduled maintenance has been completed.
Apr 12, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 05:45 UTC
Scheduled - Due to Token Manager Change between 05:45AM and 11:00AM, some instability on AIS and PIS services might be experienced. No action required from TPPs or users.
Apr 8, 08:53 UTC
Santander Poland scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:00 UTC
Scheduled - From Friday (11.04.2025) to Saturday (12.04.2025) from 11:00 p.m. to 7:00 a.m. PL time Santander Poland will be carrying out technical work in the banking systems. Therefore, the system for recipients of API PSD2 services will be unavailable during these hours.
Apr 10, 13:48 UTC
UniCredit Bank Maintenance activities
Completed - The scheduled maintenance has been completed.
Apr 12, 03:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:32 UTC
Scheduled - all countries will be unavailable on Saturday, 12.04.2025 2 a.m. CEST - 5 a.m. CEST.
Apr 7, 07:24 UTC
Apr 11, 2025
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