Monitoring - Provider informed us that the fix is deployed and the issue should be fixed. We will continue monitoring traffic
Feb 12, 2026 - 11:59 UTC
Update - Via internal investigation, we have detected that the issue started happening on 28th January. This has not been confirmed by provider.
We continue investigating the scope of affected providers under Redsys

Feb 10, 2026 - 13:44 UTC
Update - Provider identified issue on their side. Both payment /status and payment details endpoint are affected

A fix is expected for 2025-02-12 (in two days)

Feb 10, 2026 - 11:42 UTC
Identified - During internal investigation, we have identified an issue with payment reconciliation in Caixabank where the provider doesn't return transactionStatus when retrieving payment details.

We are working on a solution

Feb 10, 2026 - 10:20 UTC
Update - We are continuing to investigate this issue.
Feb 06, 2026 - 09:02 UTC
Investigating - We see elevated error rates for AIS calls for Coop Mastercard in Norway.
Jan 27, 2026 - 16:33 UTC
Investigating - We are seeing elevated error rates affecting Payments with ABN AMRO (NL) and BNP Paribas Fortis (BE).
Mastercard teams are investigating this issue and will provide an update as soon as possible.

Feb 04, 2026 - 14:11 UTC
Update - On the occasion of the merger by absorption process agreed between the companies Kutxabank S.A., with TIN A-95653077, and CajaSur Banco S.A.U., with TIN A-95622841, the corresponding public merger deed was granted on October 1, 2025, which was duly registered on the same date, in the Mercantile Registers of Bizkaia and Córdoba, respectively, which has led to the extinction without liquidation of Cajasur Banco, S.A.U. which has been universally succeeded in all its rights and obligations by Kutxabank S.A.

The operational and technological integration process of both entities will take place over the weekend of February 13th to 15th, 2026:
From that moment on, customers coming from the Cajasur Banco SAU company will use Kutxabank’s APIs. Therefore, these customers will have to generate new access tokens and provide the relevant consents in Kutxabank.
It will not be possible to consult the status of any international and SEPA payments initiated in Cajasur until 4 days before the intervention (operation in progress). Questions about these statuses can be consulted at Kutxabank through the "TPP’s support tool".

Feb 02, 2026 - 16:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 01, 2026 - 14:37 UTC
Scheduled - On the occasion of the merger by absorption process agreed between the companies Kutxabank S.A., with TIN A-95653077, and CajaSur Banco S.A.U., with TIN A-95622841, the corresponding public merger deed was granted on October 1, 2025, which was duly registered on the same date, in the Mercantile Registers of Bizkaia and Córdoba, respectively, which has led to the extinction without liquidation of Cajasur Banco, S.A.U. which has been universally succeeded in all its rights and obligations by Kutxabank S.A.

The operational and technological integration process of both entities is planned for mid-February 2026:
From that moment on, customers coming from the Cajasur Banco SAU company will use Kutxabank’s APIs. Therefore, these customers will have to generate new access tokens and provide the relevant consents in Kutxabank.
It will not be possible to consult the status of any international and SEPA payments initiated in Cajasur until 4 days before the intervention (operation in progress). Questions about these statuses can be consulted at Kutxabank through the "TPP’s support tool

Feb 1, 2026 14:37 - Mar 3, 2026 14:37 UTC

About This Site

Official status page for Mastercard OB Services EU and UK. Reports status on the service in general and information on issues with specific providers.

Payment Products Operational
Accept Payment Operational
Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows Operational
Aiia Connect Flows Operational
Providers Degraded Performance
Denmark Operational
Sweden Operational
Norway Operational
Finland Operational
Netherlands Degraded Performance
Portugal Operational
Austria Operational
Belgium Degraded Performance
Estonia Operational
France Under Maintenance
Germany Operational
Great Britain Operational
Ireland Operational
Italy Under Maintenance
Latvia Operational
Lithuania Operational
Spain Operational
Poland Operational
Romania Operational
Bulgaria Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for Societe Generale on 14th of February Feb 14, 2026 00:00-02:30 UTC

Due to a technical maintenance, access to SG Retail France PSD2 APIs will be temporarily interrupted on Saturday, February 14, 2026, from 1:00 AM to 3:30 AM CET.
Posted on Feb 13, 2026 - 16:33 UTC

Scheduled maintenance for Kutxabank Feb 14, 2026 01:00-15:00 UTC

Due to the merger of the systems of Kutxabank S.A. and CajaSur Banco S.A.U., Kutxabank will be unavailable on Saturday, February 14, 2026, from 1:00 a.m. to 3:00 p.m.
Posted on Feb 09, 2026 - 10:52 UTC

Scheduled maintenance for Deutsche Bank Feb 14, 2026 02:30-05:30 UTC

PSD2 APIs – Due to planned maintenance activity there may be intermittent issues for PSD2 APIs impacting all regions on 14th February 2026.

Impacted Window:
14th February 2026– 02:30 AM – 05:30 AM CET

Posted on Feb 12, 2026 - 10:00 UTC

Scheduled Maintenance for CBI Globe - Poste Italiane on 15th of February Feb 15, 2026 01:00-02:30 UTC

Due to infrastructure updates, the Poste Italiane SCT INSTANT PAYMENT service may experience slowdowns or temporary unavailability from 2:00 AM to 3:30 AM CET on 15th of February.
Posted on Feb 13, 2026 - 16:38 UTC

Scheduled Maintenance for Societe Generale on 16th of February Feb 16, 2026 00:00-02:30 UTC

Due to a technical maintenance, access to SG Retail France PSD2 APIs will be temporarily interrupted on Monday, February 16, 2026, from 1:00 AM to 3:30 AM CET
Posted on Feb 13, 2026 - 16:35 UTC

Scheduled Maintenance for Cedacri Feb 18, 2026 21:30 - Feb 19, 2026 01:30 UTC

Due to ordinary maintenance activities our PSD2 APIs (Production) may be temporarily unavailable from Wednesday, February 18th, at 10:30 p.m. (GMT +1) to Thursday, February 19th at 02:30 a.m. (GMT +1).
Posted on Feb 13, 2026 - 16:54 UTC

Scheduled Maintenance for Cedacri on 19th of February Feb 19, 2026 17:00-22:00 UTC

Due to ordinary maintenance activities, Cedacri PSD2 APIs may be temporarily unavailable on Thursday, February 19th, from 06:00 p.m. (GMT +1) to 11:00 p.m. (GMT +1).
Posted on Feb 13, 2026 - 16:52 UTC

Removal of Card endpoints from PSD2 AIS Feb 26, 2026 00:00 - Feb 27, 2026 00:00 UTC

DNB will be removing four unused endpoints from PSD2 AIS. These are the “card” endpoints which have not been used since V2 was introduced:

get List all card accounts
get Reads details about a card account
get Read transaction list of a card account
get Read card account balances

They will be removed 2026-02-26

Posted on Jan 13, 2026 - 15:07 UTC

Scheduled maintenance for SEB Mar 3, 2026 04:00-06:00 UTC

We would like to inform you of a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, our systems will undergo essential updates to enhance performance and security.

Impact:
- Our services may experience brief interruptions during the maintenance window.

Affected APIs:
- Decoupled authorization
- Redirect authorization

Changes:
The look and feel of the redirect authorization flow will be updated to better align with the SEB design. This change should not require any update by the API consumer.

Posted on Feb 12, 2026 - 10:40 UTC
Feb 13, 2026
Completed - The scheduled maintenance has been completed.
Feb 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:00 UTC
Scheduled - We will be performing scheduled maintenance during the upcoming window. During this time, you may experience temporary downtime in the Accept Payment sandbox environment.
Feb 12, 19:05 UTC
Feb 12, 2026
Resolved - This incident has been resolved.
Feb 12, 11:45 UTC
Update - We are continuing to investigate this issue.
Feb 12, 11:32 UTC
Investigating - Mastercard teams are investigating the impact and RCA
Feb 12, 11:18 UTC
Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 03:00 UTC
Scheduled - Please be informed that Nordea will perform maintenance on their Open Banking platform on 11th of February, between 04:00 AM and 08:00 AM CET.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using Nordea APIs.

Feb 10, 13:59 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:01 UTC
Scheduled - We would like to inform you that from 9:00 p.m. on February 10, 2026, to 4:00 a.m. on February 11, 2026, maintenance work is scheduled on the Relax and Monetica systems for Iccrea Banca.
Feb 6, 13:20 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:01 UTC
Scheduled - We would like to inform you that from 9:00 p.m. on February 10, 2026, to 4:00 a.m. on February 11, 2026, maintenance work is scheduled on the Relax and Monetica systems for Iccrea Banca.
Feb 6, 13:20 UTC
Feb 10, 2026
Feb 9, 2026
Resolved - There were issues between 00:00 and 02:40 UTC, impacting AIS flow for EuroInformation provider.
Feb 9, 22:32 UTC
Resolved - There were issues between 18:00 and 19:00 UTC, impacting AIS flow for NL_AbnAmro provider.
Feb 9, 16:00 UTC
Feb 8, 2026
Completed - The scheduled maintenance has been completed.
Feb 8, 23:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 23:01 UTC
Scheduled - Hello there,

DNB's Account Information Service API and Payment Initiation Service API will be affected by maintenance.

Downtime 08.02.2026 00:00 - 08.02.2026 00:05
DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 5 minutes
Expected maintenance window:

Planned start: February 08, 2026 - 00:00 GMT +01:00
Planned end: February 08, 2026 - 00:05 GMT +01:00

Feb 5, 17:42 UTC
Completed - The scheduled maintenance has been completed.
Feb 8, 18:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 21:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Jan 16, 13:57 UTC
Completed - The scheduled maintenance has been completed.
Feb 8, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:01 UTC
Scheduled - We would like to inform you that from 00:00 to 06:00 of Sunday 08 February the services offered through the APIs in the Credit Agricole Production Environment may not be available during the maintenance activities.
Feb 6, 13:23 UTC
Resolved - There were issues between 00:00 and 06:40 UTC, impacting AIS flow for EuroInformation provider.
Feb 8, 04:40 UTC
Completed - The scheduled maintenance has been completed.
Feb 8, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 02:00 UTC
Scheduled - Please be informed that maintenance work will be undertaken on the technological infrastructure of Grupo Cooperativo Cajamar in the early hours of Sunday 08/02 02:00 am to 03:00 am.
During this period, different services may be affected and suffer brief interruptions, including the PSD2 channel.

Feb 4, 15:15 UTC
Feb 7, 2026
Resolved - Due to the maintenance work, you might experience intermittent access to the PSD2 APIs from Saturday, 7 February, 22:00 to Sunday, 8 February, 08:00 EET.
Feb 7, 21:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 07:30 UTC
Scheduled - We would like to inform you that due to an extraordinary maintenance activity, the payment and instant payment functions will not be available for the institutions Credem (Credem Corporate, Credem Card, Credem) and CEPB (Banca Euromobiliare). Please note that these times are precautionary; should the activity be completed earlier, the functions will be restored before the indicated time.
Feb 3, 14:45 UTC
Feb 6, 2026
Resolved - Deutsche Bank (Germany) PSD2 Services for SEPA Instant payments got an outage on bank side during the following period:
Start Time - 06-Feb-26 15:05 CET
End Time - 06-Feb-26 15:34 CET

Feb 6, 13:35 UTC
Completed - The scheduled maintenance has been completed.
Feb 6, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 22:01 UTC
Scheduled - Due to another planned technical change, there will be an outage in the night of Wednesday to Thursday
In this timeframe PSD2 API services are affected:
From 5th of February 00:00 – 03:00 EET All PSD2 API services will not be available in Latvia and Estonia.

Feb 5, 17:36 UTC
Feb 5, 2026
Resolved - This incident has been resolved.
Feb 5, 12:56 UTC
Investigating - Communication from Deutsche Kredit Bank:

Dear Sir or Madam, We are currently experiencing an outage, and as a result, there will be disruptions to the interfaces you use. We will get back to you as soon as we have resolved the issue. Sincerely, Your DKB AG
2026-02-04 09:55:00

Feb 4, 09:59 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 00:30 UTC
Scheduled - DNB will perform a scheduled maintenance on 5th February from 00:30 for 30 minutes.
During this time, the AIS and PIS services may not be available.

Jan 30, 14:38 UTC
Feb 4, 2026
Resolved - Outage of all GetTransactions calls for Spankki in Finland lasted until midnight.
Feb 4, 22:00 UTC
Resolved - This incident has been resolved.
Feb 4, 14:20 UTC
Investigating - We are observing a degraded rate of payment authorization success in Danske Bank in Finland and Denmark today (2026-01-27). We are investigating this issue.
Jan 27, 12:50 UTC
Resolved - This incident has been resolved.
Feb 4, 13:59 UTC
Update - Traffic restored
Feb 3, 08:49 UTC
Identified - We have traced back the issue to a certificate rotation in provider side and are currently working on a fix
Feb 3, 07:40 UTC
Investigating - We have detected an outage in all call types for Santander in Poland. Our team is currently investigating the issue
Feb 3, 07:28 UTC
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 20:00 UTC
Scheduled - There will be a short 30 minute maintenance in Lithuania window tonight from 22:00 to 22:30 during which psd2 services will not be available and we will enable maintenance page.
Other countries and services will not be impacted

Feb 3, 16:45 UTC
Feb 2, 2026

Unresolved incident: CajaSur Banco S.A.U. merging with Kutxabank.

Feb 1, 2026
Resolved - We are planning maintenance on our infrastructure from Saturday 31/01 at 22:00h until Sunday 01/02 at 06:00h.
Feb 1, 04:00 UTC
Jan 31, 2026
Resolved - Outage on all call types with SE_Swedbank SE_Sparbankerna SE_SwedbankForetag SE_SparbankernaForetag LT_Swedbank LV_Swedbank from 13:00 UTC to 17:00 UTC.
Jan 31, 11:00 UTC
Jan 30, 2026
Resolved - Message : "PSD2 APIs – We experienced intermittent failures with TPP Instant Sepa Credit Transfers in Germany due to a backend service problem."
Start Time - 30-JAN-26 04.20 GMT
End Time - 30-JAN-26 06.27 GMT

Jan 30, 00:07 UTC