Elevated error rates on all call types with Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Bedrift in Norway, Finland, Denmark and Sweden
Investigating - We are seeing elevated error rates affecting many calls with Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Bedrift in Norway, Finland, Denmark and Sweden. All call types are affected.
Jul 15, 2025 - 07:29 UTC
Elevated error rates on payment initiation calls with ObModelo sandbox in United Kingdom
Monitoring - We are seeing elevated error rates affecting many calls with ObModelo sandbox in United Kingdom. Payment initiation calls are affected.
Jun 30, 2025 - 16:28 UTC

About This Site

Official status page for Mastercard OB Services EU and UK. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Degraded Performance
Denmark Degraded Performance
Sweden Degraded Performance
Norway Degraded Performance
Finland Degraded Performance
Netherlands Degraded Performance
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Operational
Poland Operational
Romania Operational
Bulgaria Operational
Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Provider Stadtsparkasse Wunstorf (NOLADE21WST) has merged with Sparkasse Hannover (SPKHDE2HXXX) Jul 16, 2025 08:30-09:30 UTC

Provider Stadtsparkasse Wunstorf (NOLADE21WST) has merged with Sparkasse Hannover (SPKHDE2HXXX)
Please advise customers of Stadtsparkasse Wunstorf (NOLADE21WST) to log in using Sparkasse Hannover (SPKHDE2HXXX) or by searching for Sparkasse Hannover (SPKHDE2HXXX) when selecting their bank.
Stadtsparkasse Wunstorf (NOLADE21WST) will be removed from our systems as of October 2025.
Posted on Jul 15, 2025 - 14:29 UTC

Sparkasse Donauwörth has merged with Sparkasse Nordschwaben (BYLADEM1DLG) Jul 16, 2025 15:37-16:30 UTC

Sparkasse Donauwörth has merged with Sparkasse Nordschwaben (BYLADEM1DLG)
During the transition on (Date), the PSD2 interface for Sparkasse Donauwörth and Sparkasse Nordschwaben (BYLADEM1DLG) may experience some instability or brief downtime.
Please advise customers of Sparkasse Donauwörth to log in using Sparkasse Nordschwaben or by searching for Sparkasse Nordschwaben when selecting their bank.
Sparkasse Donauwörth will be removed from our systems as of October 2025.
Posted on Jul 15, 2025 - 14:30 UTC

Planned maintenance for Bank Verlag Jul 19, 2025 21:30 - Jul 20, 2025 06:30 UTC

Dear Ladies and Gentlemen,
We would like to inform you about maintenance work on our central network components, that has been scheduled for the above mentioned date.
Brief service interruptions in the range of a few seconds may occur during this maintenance window.
All services, including the Central Authorization and connections such as SIPNET and Crednet, will be affected by this maintenance activity.
Posted on Jul 15, 2025 - 09:28 UTC
Jul 15, 2025
EvoBanco will be disabled on 2025-07-11
Completed - The scheduled maintenance has been completed.
Jul 15, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 UTC
Scheduled - Due to the operational merger of the Evo Banco and Bankinter systems, Evo Banco will be affected by the following milestones:

Evobanco's PSD2 HUB will be unavailable from Friday 11 July from 7.00h.
Closure of Evo Banco's PSD2 HUB from 11 July at 7.00h.
Activation of Bankinter's new PSD2 HUB from 14 July, at approximately 9.00 a.m. (according to communication to customers).
Jun 10, 10:15 UTC
Elevated error rates affecting many calls with BnpParibas based providers in France
Resolved - Between 06:00 UTC 2025-07-14 and 07:00 UTC 2025-07-15 we have seen elevated error rates affecting all calls with BnpParibas based providers in France. Impacted providers: Hello Bank!, BNP Paribas and BNP Paribas Banque Privée.
Jul 15, 08:50 UTC
Investigating - We are seeing elevated error rates affecting many calls with BnpParibas based providers in France. All calls are affected. Affected providers: Hello Bank!, BNP Paribas and BNP Paribas Banque Privée.
Jul 14, 10:36 UTC
Elevated error rates on all call types with Nordea, Nordea Erhverv, Nordea Yrityspankki, Nordea Bedrift and Nordea Företag in Norway, Finland, Denmark and Sweden
Resolved - Between 03:12 and 03:56 UTC on 2025-07-15 we have seen elevated error rates affecting many calls with Nordea, Nordea Erhverv, Nordea Yrityspankki, Nordea Bedrift and Nordea Företag in Norway, Finland, Denmark and Sweden. All call types were affected.
Jul 15, 01:00 UTC
Jul 14, 2025
Sparda Bank Nürnberg Migration
Completed - The scheduled maintenance has been completed.
Jul 14, 23:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 00:01 UTC
Scheduled - Provider Sparda-Bank Nürnberg eG is migrating to a new adapter.
On 14th of July, Provider Sparda-Bank Nürnberg eG will be migrated from its current adapter (Sopra) to a new one (Atruvia).
This means users will be technically migrated to a new provider implementation, and the data structures may change.
Account IDs, Transaction IDs, Payment IDs, and Consent IDs may not carry over.
During the migration, we will update all relevant ID schemas to ensure a smooth transition.
Please advise customers to reconnect if they experience any issues.
Jul 11, 12:55 UTC
Jul 13, 2025
Scheduled maintenance for Bankinter
Completed - The scheduled maintenance has been completed.
Jul 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 16:00 UTC
Scheduled - We would like to inform you that from Saturday, July 12th, at 04:00 PM, to Sunday, July 13th at 09:00 AM, there will be a maintenance intervention on Bankinter's systems that support the PSD2 API, which will cause a disruption of these services.
Jul 9, 12:19 UTC
Jul 12, 2025
Jul 11, 2025
Integration of Evobanco in Bankinter
Completed - The scheduled maintenance has been completed.
Jul 11, 23:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 16:19 UTC
Scheduled - Provider Evo Banco has merged with Bankinter as of Friday 11 July from 7.00h.

During the transition on 11 July, the PSD2 interface for Evo Banco and Bankinter may experience some instability or brief downtime.

Please advise customers of Evo Banco to log in using Bankinter or by searching for Bankinter when selecting their bank.

Evo Banco will be removed from our systems as of 11 October.
Jul 10, 15:11 UTC
Jul 10, 2025
Elevated error rates on all call types with BankData based providers in Denmark
Resolved - Between 09:38 and 10:29 UTC on 2025-07-09 we have seen elevated error rates affecting many calls with BankData based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
Jul 10, 08:39 UTC
Elevated error rates on all call types with BankData Erhverv based providers in Denmark
Resolved - Between 01:12 and 01:19 UTC on 2025-07-08 we have seen elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Jul 10, 08:37 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Luminor maintenance activities for Lithuania
Resolved - This incident has been resolved.
Jul 8, 11:07 UTC
Update - We are continuing to monitor for any further issues.
Jul 8, 10:48 UTC
Update - We are continuing to monitor for any further issues.
Jul 7, 20:45 UTC
Monitoring - Maintenance is taking a place between 20:00 UTC - 22:30 UTC, which might cause instability and/or downtime.
Jul 7, 20:45 UTC
Elevated error rates on payment initiation calls with Luminor in Lithuania
Resolved - This incident has been resolved.
Jul 8, 11:07 UTC
Investigating - We are seeing elevated error rates affecting many calls with Luminor in Lithuania. Payment initiation calls are affected.
Jul 8, 10:36 UTC
Scheduled maintenance for Luminor
Completed - The scheduled maintenance has been completed.
Jul 8, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Scheduled - Please be advised that on Tuesday, July 8, 2025 from 08:00 to 09:30 AM UTC we are implementing a security maintenance on our connectivity with Luminor Bank. Luminor Bank Users may experience intermittent service disruption for up to 10 minutes and they may need to log in to their bank again as old login sessions may no longer be valid after the update.
Jul 7, 10:24 UTC
BankData end-users need to log in again
Resolved - This incident has been resolved.
Jul 8, 08:09 UTC
Monitoring - Due to a recent technical update, users of Bankdata banks will need to log in to their bank again. This is required because older login sessions are no longer valid after a security update.
We apologize for the inconvenience and appreciate your understanding.
Jun 16, 10:27 UTC
Jul 7, 2025
ASPSP maintenance notification: Luminor for EE, LV, LT
Completed - The scheduled maintenance has been completed.
Jul 7, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Jul 7, 20:47 UTC
Jul 6, 2025
CbiGlobe - Scheduled Maintenance 04.07.2025-06.07.2025
Completed - The scheduled maintenance has been completed.
Jul 6, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 20:00 UTC
Scheduled - Upcoming periods of unavailability of the production environment, due to a scheduled technical intervention:
- 04/07/25 22.00 - 06/07/25 18.00
Production environment unavailability
Jun 12, 08:55 UTC
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Handelsbanken important information for corporate customers - Finland
Completed - The scheduled maintenance has been completed.
Jul 1, 23:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:01 UTC
Scheduled - Handelsbanken is closing its operations in Finland. from July 1, 2025, corporate customer accounts will no longer be available for AISP or PISP.
Mar 20, 10:02 UTC
Elevated error rates on all call types with BEC based providers in Denmark and Greenland
Resolved - This incident has been resolved.
Jul 1, 13:06 UTC
Monitoring - We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Arbejdernes Landsbank, Coop Bank, Andelskassen, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Jun 16, 09:50 UTC
Outage on all call types with Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Bedrift in Norway, Finland, Denmark and Sweden
Resolved - This incident has been resolved.
Jul 1, 13:05 UTC
Monitoring - We are experiencing an outage with Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Bedrift in Norway, Finland, Denmark and Sweden. All call types are affected.
Jun 22, 03:23 UTC
Outage on all call types with Lunar
Resolved - This incident has been resolved.
Jul 1, 12:58 UTC
Monitoring - We are currently investigating a full outage with Lunar caused by incorrect redirect urls. This outage affects all countries.
Jun 30, 11:54 UTC
UniCredit Bank Hungary Zrt: Maintenance activities
Completed - The scheduled maintenance has been completed.
Jul 1, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 19:00 UTC
Scheduled - Due to maintenance activities, UniCredit Bank Hungary Zrt PSD2 APIs (production) will be unavailable between Monday, 30.06.2025 9 p.m. CEST and Tuesday, 01.07.2025 6 a.m. CEST.
Other countries, the Developer Portal and the Sandbox APIs will not be affected.
There are no changes on the APIs or documentation because of these activities.
Jun 27, 08:38 UTC
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