Investigating - We are experiencing an outage with BEC based providers in Denmark. All call types are affected. Affected providers: Andelskassen Fælleskassen, Andelskassen Oikos, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, PenSam Bank, Spar Nord, Totalbanken and Vestjysk Bank.
Feb 21, 2024 - 08:56 UTC
Investigating - We are seeing elevated error rates affecting many calls with SDC based providers in Norway. Account information calls are affected. Affected providers: Askim & Spydeberg Sparebank, Drangedal Sparebank, Sparebank 68° Nord, MyBank, Selbu Sparebank and Storebrand.
Feb 14, 2024 - 12:01 UTC

About This Site

Official status page for Aiia. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Under Maintenance
Denmark Operational
Sweden Operational
Norway Operational
Finland Operational
Netherlands Operational
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Under Maintenance
Poland Operational
Romania Operational
Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ASPSP maintenance notification: Skandia Feb 21, 2024 23:00 - Feb 22, 2024 02:00 UTC
Maintenance will take place at this time, which might cause instability and/or downtime.
Posted on Feb 20, 2024 - 15:25 UTC
ASPSP maintenance notification: HSBC Feb 24, 2024 16:00 - Feb 25, 2024 02:00 UTC
Maintenance will take place at this time, which might cause instability or downtime.
Posted on Feb 13, 2024 - 13:18 UTC
ASPSP maintenance notification: Skandia Feb 25, 2024 01:00-05:00 UTC
Maintenance will take place at this time, which might cause instability and/or downtime.
Posted on Feb 20, 2024 - 15:27 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 07, 2024 - 10:53 UTC
Scheduled - Due to extraordinary maintenance work on data center infrastructure, the production APIs for CBI Globe, will be unavailable from Saturday, March 9th, 23:30 UTC until Sunday, March 10th, 02:30 a.m. UTC.
Feb 07, 2024 - 10:53 UTC
Past Incidents
Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 11:15 UTC
Investigating - We are seeing elevated error rates affecting many calls with OP in Finland. All call types are affected.
Feb 21, 08:42 UTC
Resolved - We're working with Danske Bank on a permanent resolution. In the meantime, we've made it possible to obtain refund information by doing a GetPaymentStatus call.
Feb 21, 10:49 UTC
Identified - We have identified an issue where refund account numbers have not been available for Danske Bank payments since around 2024-02-20 05:00 UTC. We are in contact with Danske Bank about the issue.
Feb 20, 15:26 UTC
Resolved - Between 08:09 and 08:28 UTC we have seen elevated error rates affecting many calls with SDC based providers in Denmark and Norway. All call types were affected. Affected providers: Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Lån & Spar, Sparekassen Kronjylland, Aasen Sparebank, Askim & Spydeberg Sparebank, Cultura Bank, Sparebank 68° Nord, Nidaros Sparebank, Ørland Sparebank, Selbu Sparebank, Stadsbygd Sparebank, Storebrand and Tolga-Os Sparebank.
Feb 21, 08:00 UTC
Resolved - Between 03:38 and 05:45 UTC we have seen elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types were affected. Affected providers: Andelskassen Fælleskassen, Andelskassen Oikos, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Maj Bank A/S, Merkur Andelskasse, Møns Bank, Nykredit, PenSam Bank, Spar Nord, Totalbanken, Vestjysk Bank and GrønlandsBANKEN.
Feb 21, 03:30 UTC
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 19:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Feb 20, 15:25 UTC
Resolved - This incident has been resolved.
Feb 20, 12:02 UTC
Investigating - We are seeing elevated error rates affecting many calls with Aktia in Finland. All call types are affected
Feb 20, 11:14 UTC
Resolved - This incident has been resolved.
Feb 20, 08:22 UTC
Investigating - We are seeing abnormal results on unattended logins with Tieto Evry based providers in Norway with elevated rates of SupervisedLoginRequired results. Many users are affected.
Feb 15, 14:01 UTC
Resolved - Between 05:57 and 06:04 UTC we have seen elevated error rates affecting some calls with Danske Bank and Danske Bank Business Online in Denmark and Finland. All call types were affected.
Feb 20, 05:00 UTC
Feb 19, 2024
Resolved - Between 19:38 and 19:43 UTC we have seen elevated error rates affecting some calls with BankData based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
Feb 19, 18:30 UTC
Resolved - This incident has been resolved.
Feb 19, 08:12 UTC
Investigating - We are seeing elevated error rates affecting many calls with SDC based providers in Denmark, Norway and Faroe Islands. All call types are affected. Affected providers: Borbjerg Sparekasse, Dragsholm Sparekasse, Dronninglund Sparekasse, Fanø Sparekasse, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Lån & Spar, Middelfart Sparekasse, Sparekassen Bredebro, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Danmark, BankNordik and Storebrand.
Feb 19, 07:43 UTC
Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 16:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability or downtime. During the outage, Bankline customers will be unable to use Account Information Services or Payment Initiation Services.
Feb 2, 12:54 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 02:00 UTC
Scheduled - On Sunday 18th of February from 02:00-05:00 UTC (03:00-06:00 CET), Handelsbanken PSD2 APIs will be down due to planned maintenance.

This will affect all Handelsbanken users in Sweden, Finland, Netherlands, Great Britain and Luxembourg.

Feb 16, 12:21 UTC
Feb 17, 2024
Feb 16, 2024
Resolved - Between 10:02 and 10.07 UTC we had an service degradation on the Enterprise API. Both AIS and PIS calls were affected.
Feb 16, 10:00 UTC
Resolved - This incident has been resolved.
Feb 16, 04:57 UTC
Monitoring - We are experiencing an outage with BankData based providers in Denmark. All call types and providers are affected.
Feb 15, 20:34 UTC
Resolved - This incident has been resolved.
Feb 16, 04:57 UTC
Investigating - We are experiencing an outage with BEC based providers in Denmark. All call types and providers are affected.
Feb 15, 20:33 UTC
Feb 15, 2024
Resolved - This incident has been resolved.
Feb 15, 08:48 UTC
Investigating - We are seeing elevated error rates affecting many calls with Tieto Evry based providers in Norway. All call types are affected.
Feb 15, 07:04 UTC
Feb 14, 2024
Resolved - This incident has been resolved.
Feb 14, 16:48 UTC
Investigating - We are seeing elevated error rates affecting some calls with Tieto Evry based providers in Norway. All call types are affected.

Affected providers: BN Bank ASA, Handelsbanken, JBF bank og forsikring, KLP, SpareBank 1 Hallingdal Valdres, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre and Sparebanken Sogn og Fjordane.

Feb 14, 15:01 UTC
Resolved - This incident has been resolved.
Feb 14, 12:36 UTC
Investigating - We are seeing elevated error rates affecting many calls with Tieto Evry based providers in Norway. All call types are affected.

Affected providers: Aurskog Sparebank, Bank2, BN Bank ASA, Fana Sparebank, Handelsbanken, Sparebank 1 Helgeland, HjartdalBanken, Sogn Sparebank, JBF bank og forsikring, KLP, Landkreditt Bank, Larvikbanken, Lillesands Sparebank, Romerike Sparebank (LillestrømBanken), OBOS Bank, Oppdalsbank, Orkla Sparebank, RørosBanken, Sandnes Sparebank, Sbanken, Skagerrak Sparebank, Skudenes & Aakra Sparebank, Skue Sparebank, SpareBank 1 Hallingdal Valdres, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Nord-Norge Bedrift, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sør, Sparebanken Narvik, Sunndal Sparebank and Vekselbanken.

Feb 14, 11:49 UTC
Resolved - This incident has been resolved.
Feb 14, 12:02 UTC
Investigating - We are seeing elevated error rates on AIS calls with SIBS based adapters in Portugal
Feb 13, 08:25 UTC
Resolved - This incident has been resolved.
Feb 14, 08:47 UTC
Identified - We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, PenSam Bank, Spar Nord, Totalbanken, Vestjysk Bank and GrønlandsBANKEN.
Feb 14, 08:21 UTC
Feb 13, 2024
Resolved - Between 17:50 and 18:25 UTC we have seen elevated rates of failed payments with most users affected on Nordea and Nordea Yrityspankki in Finland, Denmark, Norway and Sweden.
Feb 13, 19:02 UTC
Feb 12, 2024
Resolved - This incident has been resolved.
Feb 12, 14:32 UTC
Investigating - We are seeing elevated error rates affecting most calls with Rabobank in Netherlands. Account information calls are affected.
Feb 9, 13:31 UTC
Resolved - This incident has been resolved.
Feb 12, 14:29 UTC
Investigating - We are seeing elevated error rates on AIS calls with Tieto Evry based providers in Norway.
Feb 12, 08:15 UTC
Resolved - This incident has been resolved.
Feb 12, 09:07 UTC
Update - We are continuing to investigate this issue.
Feb 12, 08:12 UTC
Investigating - We are seeing elevated error rates affecting many calls with Bulder Bank and Sparebanken Vest in Norway. All call types are affected.
Feb 9, 16:03 UTC
Resolved - Elevated error rates on all call types with Nordea and Nordea Erhverv in Finland, Denmark, Norway and Sweden".
Status Page text: "Between 07:11 and 08:23 UTC we have seen elevated error rates affecting some calls with Nordea and Nordea Erhverv in Finland, Denmark, Norway and Sweden. All call types were affected.

Feb 12, 06:00 UTC
Feb 11, 2024
Completed - The scheduled maintenance has been completed.
Feb 11, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 22:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Feb 1, 15:39 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 01:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Feb 1, 09:23 UTC
Resolved - Between 03:02 and 04:29 UTC we have seen elevated error rates affecting most calls with SDC based providers in Denmark, Norway, Faroe Islands and Sweden. All call types were affected. Affected providers: BankNordik, Borbjerg Sparekasse, Broager Sparekasse, Dragsholm Sparekasse, Dronninglund Sparekasse, Fanø Sparekasse, Forbrugsforeningen, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Klim Sparekasse, Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark, Stadil Sparekasse, Betri Banki, Norðoya Sparikassi, Suðuroyar Sparikassi, Aasen Sparebank, Askim & Spydeberg Sparebank, Cultura Bank, Drangedal Sparebank, Sparebank 68° Nord, Ørland Sparebank, Selbu Sparebank, Sparebanken Din, Stadsbygd Sparebank, Storebrand, Tolga-Os Sparebank, Ekobanken and Sparbanken Syd.
Feb 11, 04:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 22:30 UTC
Scheduled - Inbiz channel will be carried out with probable disruptions for CORP customers, from Saturday, February 10th at 22:30 UTC until Sunday, February 11th at 01:30 a.m. UTC, due to a scheduled maintenance.
Feb 7, 10:55 UTC
Resolved - Between 02:20 and 02:53 UTC we have seen elevated error rates affecting most calls with ING in Belgium and Netherlands. All call types were affected.
Feb 11, 00:30 UTC
Feb 10, 2024
Completed - The scheduled maintenance has been completed.
Feb 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 03:00 UTC
Scheduled - During the downtime a HTTP 503 response with the service maintenance message will be received.
Feb 8, 10:50 UTC
Feb 9, 2024
Resolved - This incident has been resolved.
Feb 9, 12:22 UTC
Investigating - We are seeing elevated error rates affecting some calls with Knab in Netherlands. Account information calls are affected.
Feb 9, 06:57 UTC
Feb 8, 2024
Resolved - Between 13:32 and 13:57 UTC we have seen elevated error rates affecting many calls with BEC based providers in Denmark and Greenland. All call types were affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Maj Bank A/S, Merkur Andelskasse, Møns Bank, Nykredit, PenSam Bank, Spar Nord, Totalbanken, Vestjysk Bank and GrønlandsBANKEN.
Feb 8, 14:40 UTC
Identified - We are seeing elevated error rates affecting many calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Frørup Andelskasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Maj Bank A/S, Merkur Andelskasse, Møns Bank, Nykredit, PenSam Bank, Spar Nord, Totalbanken, Vestjysk Bank and GrønlandsBANKEN.
Feb 8, 14:33 UTC
Resolved - Between 04:46 and 05:53 UTC we have seen elevated error rates affecting many calls with Knab in Netherlands. Account information calls were affected.
Feb 8, 02:30 UTC
Feb 7, 2024
Resolved - It appears that Danske Bank is now operational again.
Feb 7, 11:46 UTC
Monitoring - We are seeing elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Denmark, Finland, Norway and Sweden. All call types are affected.

We are getting Server errors from DanskeBank.

Feb 7, 11:08 UTC