Elevated Error Rates with BankData – Impacting SJF Bank (Sparekassen Sjælland-Fyn)
Identified - We are currently experiencing issues affecting the operations of SJF Bank (Sparekassen Sjælland-Fyn). Our team has identified the problem and reached out to the service provider for further investigation. At this time, we are awaiting their response and will provide updates as soon as more information becomes available.
Dec 11, 2025 - 09:00 UTC

About This Site

Official status page for Mastercard OB Services EU and UK. Reports status on the service in general and information on issues with specific providers.

Payment Products Operational
Accept Payment Operational
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Aiia Pay Operational
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Aiia Data Sync Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ASPSP maintenance notification: Banco BPM Dec 13, 2025 06:00 - Dec 14, 2025 03:30 UTC

Maintenance will take place at this time, which might cause instability and/or downtime.
Posted on Dec 10, 2025 - 07:42 UTC

Scheduled maintenance for Comdirect Dec 13, 2025 23:00 - Dec 14, 2025 06:30 UTC

Communication from Comdirect

Downtime instant payments / Maintenance announcement 13.12.2025 - 14.12.2025
Dear developers,
due to maintenance work at our comdirect services we have a downtime for instant payments from 13.12.2025 23:00 PM till 14.12.2025 06:30AM.
This will concern the instant payments processed by XS2A-API as well.
Posted on Dec 03, 2025 - 15:22 UTC

Scheduled maintenance for Commerzbank Dec 13, 2025 23:35 - Dec 14, 2025 05:05 UTC

Commerzbank communication:

Dear developers, due to maintenance work, there will be a short-term outage of instant payments on the 13th and 14th December from 11:35 pm on the 13th until 5:00 am on the 14th. All our other services will be unaffected by this downtime.
Posted on Dec 02, 2025 - 12:05 UTC

ASPSP maintenance notification: UniCredit Dec 14, 2025 01:00-04:00 UTC

Maintenance will take place at this time, which might cause instability and/or downtime.
Posted on Dec 02, 2025 - 06:57 UTC

Scheduled maintenance for Skandiabanken Dec 14, 2025 22:00 - Dec 15, 2025 03:00 UTC

We would like to inform you of a scheduled IT service window which might affect our Open Banking channel as well as our own customer interfaces. Service Window will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.

Date and Time:

Start: 15/12/25 00:00 CET
End: 15/12/25 04:00 CET
Posted on Dec 10, 2025 - 10:26 UTC

Scheduled maintenance for Skandiabanken Dec 16, 2025 06:30-08:00 UTC

We would like to inform you of a scheduled IT service window which might affect our Open Banking channel as well as our own customer interfaces. Service Window will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.

Date and Time:

Start: 16/12/25 07:30 CET
End: 16/12/25 09:00 CET
Posted on Dec 10, 2025 - 10:29 UTC

CajaSur Banco S.A.U. merging with Kutxabank Feb 1, 2026 14:37 - Mar 3, 2026 14:37 UTC

On the occasion of the merger by absorption process agreed between the companies Kutxabank S.A., with TIN A-95653077, and CajaSur Banco S.A.U., with TIN A-95622841, the corresponding public merger deed was granted on October 1, 2025, which was duly registered on the same date, in the Mercantile Registers of Bizkaia and Córdoba, respectively, which has led to the extinction without liquidation of Cajasur Banco, S.A.U. which has been universally succeeded in all its rights and obligations by Kutxabank S.A.

The operational and technological integration process of both entities is planned for mid-February 2026:
From that moment on, customers coming from the Cajasur Banco SAU company will use Kutxabank’s APIs. Therefore, these customers will have to generate new access tokens and provide the relevant consents in Kutxabank.
It will not be possible to consult the status of any international and SEPA payments initiated in Cajasur until 4 days before the intervention (operation in progress). Questions about these statuses can be consulted at Kutxabank through the "TPP’s support tool
Posted on Nov 05, 2025 - 14:39 UTC
Dec 12, 2025

No incidents reported today.

Dec 11, 2025
ASPSP maintenance notification: Cedacri
Completed - The scheduled maintenance has been completed.
Dec 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 17:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 11, 07:26 UTC
Elevated error rates on all call types with BankData Erhverv based providers in Denmark
Resolved - We are seeing elevated error rates affecting some calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Dec 11, 08:48 UTC
Monitoring - We are seeing elevated error rates affecting some calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Dec 10, 08:47 UTC
Outage on all call types with BEC based providers in Denmark and Greenland
Resolved - We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Andelskassen Oikos, Arbejdernes Landsbank, Andelskassen, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Dec 11, 08:14 UTC
Monitoring - We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Andelskassen Oikos, Arbejdernes Landsbank, Andelskassen, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Dec 7, 01:22 UTC
ASPSP maintenance notification: Artea
Completed - The scheduled maintenance has been completed.
Dec 11, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 02:31 UTC
Scheduled - Please be informed that due to scheduled upgrades of Artea bankas' information system, Artea bankas' Open Banking (PSD2 API) will be unavailable on 11th December 2025, from 4:30 AM to 7:00 AM EET.
Dec 10, 16:30 UTC
ASPSP maintenance notification: UniCredit
Completed - The scheduled maintenance has been completed.
Dec 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 01:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 2, 06:56 UTC
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Dec 11, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:06 UTC
Scheduled - DNB's Payment Initiation Service API will be affected by maintenance.

DNB will do maintenance on systems affecting all DNB channels including this PSD2 API during this timeframe. The outage is 00:10 - 00:30. We measured 3 minutes of downtime last time we did the same change.
Dec 10, 16:23 UTC
ASPSP maintenance notification: UniCredit
Completed - The scheduled maintenance has been completed.
Dec 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 18:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 10, 07:37 UTC
ASPSP maintenance notification: Intesa Sanpaolo
Completed - The scheduled maintenance has been completed.
Dec 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 10, 07:39 UTC
Dec 10, 2025
ASPSP maintenance notification: Luminor
Completed - The scheduled maintenance has been completed.
Dec 10, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 20:30 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 10, 16:12 UTC
Elevated error rates on all call types with Danske Bank and Danske Bank Business Online in Denmark, Finland, Norway and Sweden
Resolved - Between 18:46 and 21:24 UTC on 2025-12-10 we have seen elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Denmark, Finland, Norway and Sweden. All call types were affected.
We have seen elevated rates of failed payments with many users affected on Danske Bank and Danske Bank Business Online in Finland and Denmark.
Dec 10, 18:00 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025
Scheduled maintenance for Deutsche Kredit Bank
Completed - The scheduled maintenance has been completed.
Dec 8, 06:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 06:00 UTC
Scheduled - Due to maintenance work on the 8th of December between 6 a.m. and 6:30 a.m. there will be impairments on the interfaces you use. Please take this into account in your monitoring during the maintenance window.
Dec 5, 15:15 UTC
Scheduled maintenance for Comdirect
Completed - The scheduled maintenance has been completed.
Dec 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 00:00 UTC
Scheduled - Communication from Comdirect

Maintenance announcement 08.12.2025
Dear developers,
due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 08.12.2025 00:00AM till approximately 05:00AM .
The reason is maintenance work on our comdirect services.
Dec 3, 15:23 UTC
Dec 7, 2025
ASPSP maintenance notification: Netcompany Banking Services (SDC)
Completed - The scheduled maintenance has been completed.
Dec 7, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 02:01 UTC
Scheduled - The service window starts at 02:00 and is scheduled to end at 06:00, when all systems will be back in normal operation. During the period, you may experience instability or no access to all Netcompany Banking Services's (SDC) systems.
Nov 26, 08:55 UTC
ASPSP maintenance notification: BANCO BPM
Completed - The scheduled maintenance has been completed.
Dec 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 03:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 5, 13:28 UTC
ASPSP maintenance notification: Belfius
Completed - The scheduled maintenance has been completed.
Dec 7, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 22:30 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Nov 27, 06:22 UTC
BEC Extended Service Window 07.12.2025
Completed - The scheduled maintenance has been completed.
Dec 7, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 01:00 UTC
Scheduled - Due to major changes in our (BEC) systems there is a service window at 07.12.2025 02:00 – 06:00. During these hours many core services will be unavailable, and it will affect PSD2 API as well.
Nov 18, 09:00 UTC
ASPSP maintenance notification: ICCREA
Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 21:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Nov 14, 15:26 UTC
ES_Santander scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 01:30 UTC
Scheduled - Hello.
Please note that next day december 07th, at 02:30 AM some tasks will be done in the API of PSD2 services, which could result in some temporary loss of service.
The estimated duration of that tasks is one hour.
Please accept our apologies for any inconvenience that this may cause you.
------------
Hola.
Le informamos que el próximo día 07 de diciembre a las 02:30h habrá una intervención en los sistemas que dan servicio al API de PSD2, que podría provocar alguna perdida puntual de servicio.
El tiempo estimado, para dicha intervención es de una hora.
Lamentamos cualquier inconveniente que dicha actuación pueda causarle.
Dec 5, 15:04 UTC
ASPSP maintenance notification: UniCredit
Completed - The scheduled maintenance has been completed.
Dec 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 01:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 2, 06:56 UTC
Dec 6, 2025
Scheduled maintenance for Deutsche Bank
Completed - The scheduled maintenance has been completed.
Dec 6, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 01:30 UTC
Scheduled - Deutsche Bank PSD2 APIs – Due to planned maintenance activity there may be intermittent issues for PSD2 APIs impacting all regions on 06th December 2025.


Impacted Window:

06th December 2025 – 01:30 AM – 11:30 AM CET
Dec 3, 13:24 UTC
SEB Baltic API channel downtime on 2025.12.06
Completed - The scheduled maintenance has been completed.
Dec 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 02:00 UTC
Scheduled - We would like to inform you about planned SEB Baltic API channel downtime for maintenance, when all API services will not be available:



WHEN: 2025.12.06 (night from Friday to Saturday) from 04:00 to 08:00

WHERE: API channel in Estonia (EEUHEE2X), Latvia (UNLALV2X) and Lithuania (CBVILT2X)

HOW: During the downtime you will receive HTTP 503 response with the service maintenance message
Dec 3, 12:35 UTC
Dec 5, 2025
Scheduled maintenance for Commerzbank
Completed - The scheduled maintenance has been completed.
Dec 5, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:00 UTC
Scheduled - Due to maintenance work done by Commerzbank, there will be a short-term outage on 4th December between 22:00-23:59 CET.
All Commerzbank services will be affected by this downtime.
Nov 24, 09:25 UTC
Dec 4, 2025
EU Open Finance - Partial outage
Resolved - A service disruption has been completely resolved for Mastercard Open Finance systems in the Europe region. Customer impact began on 4 Dec 2025, 04:12 UTC and was completely mitigated on 4 Dec 2025, 04:35 UTC.
Dec 4, 05:06 UTC
Monitoring - We are observing service recovery across Mastercard Open Finance systems in the Europe region. Monitoring confirms that impacted flows are gradually returning to normal operation.
We will continue to observe system stability and provide a final update once full recovery is verified.
Dec 4, 04:59 UTC
Investigating - A service disruption has been identified for Mastercard Open Finance systems in Europe region. All the products are impacted. Mastercard teams are investigating this issue and will provide an update as soon as possible.
Dec 4, 04:34 UTC
ASPSP maintenance notification: UniCredit
Completed - The scheduled maintenance has been completed.
Dec 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 01:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 2, 06:53 UTC
Bawag PSD2 APIs down
Resolved - During the night of 2025-12-04, at 01:10 CET, BAWAG xs2a-interface was unoperational
Traffic was restored minutes after
Dec 4, 00:00 UTC
Dec 3, 2025
Intermittent failures in PSD2 APIS for Deutsche Bank
Resolved - Deutsche Bank communication:

PSD2 APIs – Due to an issue with one of the backend services we observed intermittent failures with the PSD2 APIs across all regions for both AIS and PIS requests on 4th December, 2025.

Impacted Time Window:

04-Dec-25 00.35 CET to 04-Dec-25 01.05 CET
Dec 3, 23:30 UTC
Increased error rate in PIS requests for CommerzBank
Resolved - Success rate back to normal, incident resolved
Dec 3, 16:12 UTC
Monitoring - The success rate seems to be back to normal, we continue monitoring
Dec 3, 15:19 UTC
Investigating - We have detected an increased rate of failed PIS requests on CommerzBank, currently investigating
Dec 3, 14:52 UTC
Increased error rate in PIS request for Deutsche Bank
Resolved - Communication from Deutsche Bank

PSD2 APIs – Due to an issue with one of the backend services we observed intermittent failures with the PSD2 APIs across all regions for both AIS and PIS requests on 3rd December, 2025.

Impacted Time Window:

03-Dec-25 14.09 CET to 03-Dec-25 14.35 CET
Dec 3, 15:20 UTC
Scheduled maintenance for DeutscheBank
Completed - The scheduled maintenance has been completed.
Dec 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 02:00 UTC
Scheduled - DeutscheBank PSD2 APIs – Due to planned maintenance activity there may be intermittent issues for PSD2 APIs impacting all regions on 03rd December 2025.
Impacted Window:
03rd December 2025 – 02:00 AM – 06:00 AM CET
Dec 2, 12:03 UTC
Dec 2, 2025
Oslofjord Sparebank and Sparebanken Norge merging under the name Sparebanken Norge
Completed - The scheduled maintenance has been completed.
Dec 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 UTC
Scheduled - During the bank merging date December 2nd, 2025, the PSD2 Interface for Oslofjord Sparebank and Sparebanken Norge can experience some instability and short downtime. Please guide customers of (Oslofjord Sparebank and Sparebanken Norge) to login using Sparebanken Norge or by searching for Sparebanken Norge when selecting bank.
Nov 10, 11:39 UTC
Nordea Open Banking maintenance on 02 December 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 05:30 UTC
Scheduled - Please be informed that we will perform maintenance on our Open Banking platform on 2nd December 2025, 06:30 AM - 08:00 AM CET.
All customers located in Sweden, Norway, Finland and Denmark may be affected and face issues while using our APIs.
Dec 1, 12:37 UTC
ASPSP maintenance notification: ICCREA
Completed - The scheduled maintenance has been completed.
Dec 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Dec 1, 07:18 UTC
Dec 1, 2025
Degraded performance on AIS & PIS with Atruvia OB
Resolved - This incident has been resolved.
Dec 1, 13:03 UTC
Investigating - We are currently experiencing issues with Atruvia providers. Degraded performance expected.
Affected flows: AIS & PIS
Start time: 11.00 CET
Bank side error: HTTP 500
Dec 1, 11:35 UTC
Scheduled maintenance for Comdirect
Completed - The scheduled maintenance has been completed.
Dec 1, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 00:00 UTC
Scheduled - Due to maintenance work, we have an expected downtime (for at least limited availability) for all our services (including the API) on 01.12.2025 00:00AM till approximately 02:30AM .
The reason is maintenance work on our comdirect services.
Nov 28, 10:48 UTC
Scheduled maintenance for Solaris group
Completed - The scheduled maintenance has been completed.
Dec 1, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 22:00 UTC
Scheduled - Solaris group will carry on maintenance on all their PSD2 Services 30 Nov 22:00 -23:59 CET.
Nov 24, 09:19 UTC
Nov 30, 2025
Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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