We are observing elevated error rates for provider OP in Finlandstarting around 1:30
Investigating - We are currently investigating the issue
Sep 29, 2022 - 08:22 CEST
Eika banks migrating from SDC to Evry
Update - Most users are migrating successfully but we do see failing transactions calls on all accounts of some users. We're currently in communication with the provider to resolve the issue.
Sep 19, 2022 - 13:50 CEST
Verifying - The providers have been migrated to the new interface. We are monitoring situation.
Sep 12, 2022 - 15:38 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 07, 2022 - 12:01 CEST
Update - Due to payment IDs not being migrated by the provider, complicating the tracking of payments created during the period, we will be disabling payments for the mentioned providers from 2022-09-07 12:00 CEST to 2022-09-12 11:00 CEST, as a precautionary measure.

During this time, the creation of new payments on these providers will not be possible. Getting information about existing payments will be possible, until the provider endpoints are turned off in their end. Once the migration has been made, we will be enabling payments on these providers again.

Also note this specific change on payments requiring additional approval from another user, once the migration has been completed:

In the new online bank, it will not be possible for users to confirm transfers where there is a requirement for two users to sign together. This means that transfers require the consent of the other user. Such transfers must be carried out and approved by going to the bank in person. Alternatively, users can jointly create a new agreement if it is accepted that one or both users are allowed to approve payments alone. Such an agreement can be drawn up by going to the bank in person.

Further information about the migration can be found here:
https://www.skuesparebank.no/dagligbank/Oppgradering/Privat
https://www.skuesparebank.no/dagligbank/Oppgradering/Bedrift
Scheduled - On 10 September 2022, Eika will be migrating 3 Norwegian banks from SDC to Evry:

Skue Sparebank
Odal Sparebank
Grue Sparebank

This means that users will migrate from one technical provider implementation to another, meaning that the data you will receive will look differently. Neither account ids, transaction ids, payment ids or consents will carry over to the new implementation.

During the migration, we will be investigating the changes and applying appropriate measures. We will be updating the transaction and account id schemas, as documented here as the idSchema property, to make the migration as smooth as possible for our clients:

https://api.nordicapigateway.com/docs/index.html#operation/GetAccountsV2
https://api.nordicapigateway.com/docs/index.html#operation/GetTransactionsV2

Note that Eika considers this a pilot phase of a larger migration, in which many other banks will follow over the next year. We expect to iron out most issues during this first pilot phase, to make the next migrations as smooth as possible.

Further updates will be available on this page, when more information is available.

About This Site

Official status page for Aiia. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Degraded Performance
Denmark Operational
Sweden Operational
Norway Operational
Finland Degraded Performance
Netherlands Operational
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Operational
Poland Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ASPSP maintenance notification: DNB Sep 30, 2022 02:00-05:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to PIS service.
Sep 29, 2022 - 15:46 CEST
Past Incidents
Sep 30, 2022

No incidents reported today.

Sep 29, 2022

Unresolved incident: We are observing elevated error rates for provider OP in Finlandstarting around 1:30.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Requests to /accounts endpoint failing with Internal Server Error
Resolved - After the fix was deployed, we monitored the situation and the incident is resolved.
Sep 27, 16:49 CEST
Monitoring - The root cause was fixed, and errors stopped at 12:48 CET.
We'll monitor the situation.
Sep 27, 12:53 CEST
Identified - Beginning at 11:29 CET, we observed an uptick in 500 - Internal Server errors for requests to the /accounts endpoint.

We have identified the root cause and reverting changes.
Sep 27, 12:38 CEST
Elevated error rates on AIS calls with Revolut
Resolved - This incident has been resolved.
Sep 27, 16:27 CEST
Update - This incident has been resolved. Normal operations returned at approximately 16.00 CEST.
Sep 27, 16:26 CEST
Update - This incident has been resolved. Normal operations returned at approximately 16.00 CEST.
Sep 27, 16:00 CEST
Investigating - We see elevated error rates on Account Information Calls with Revolut. We are contacting the provider.
Sep 27, 16:00 CEST
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Payments failing for OP Finland
Resolved - OP Finland was having payment failures from 12:30 to 12:35. The issue is resolved.
Sep 23, 12:48 CEST
Sep 22, 2022

No incidents reported.

Sep 21, 2022
Elevated error rates on AIS calls with TietoEvry based providers in Norway
Resolved - Between 02.00 and 05.00 CEST we have seen elevated error rates from TietoEvry based providers in Norway. Only AIS calls were affected.
Sep 21, 02:00 CEST
Sep 20, 2022

No incidents reported.

Sep 19, 2022
Elevated payment error rates with Nordea Finland
Resolved - This incident has been resolved.
Sep 19, 12:38 CEST
Monitoring - Nordea Finland has instabilities in the Payment Initiation Service. We are monitoring it.
Sep 19, 09:30 CEST
Instabilities on Aiia Enterprise
Resolved - This incident has been resolved.
Sep 19, 09:15 CEST
Monitoring - The issue is resolved and we are currently monitoring it.
Sep 16, 16:01 CEST
Investigating - We are experiencing instabilities on our Aiia Enterprise.
Sep 16, 13:37 CEST
Sep 18, 2022
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Sep 18, 01:36 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:31 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
Sep 16, 12:27 CEST
Sep 17, 2022
Elevated error rates with Nordea Finland
Resolved - Nordea says that "The Payment Initiation Service is restored in all Nordics." and we also observe normal operations from around 00:15 today.
Sep 17, 11:11 CEST
Identified - We contacted the provider.
Sep 16, 13:11 CEST
Investigating - We have observed elevated error rates with Nordea Finland from 23:00 and currently investigating.
Sep 16, 07:56 CEST
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Sep 17, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:01 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to PIS service.
Sep 16, 12:27 CEST
Sep 16, 2022
Elevated error rates on AIS calls with Lunar in Denmark
Resolved - This incident has been resolved.
Sep 16, 12:58 CEST
Investigating - We are seeing elevated error rates on AIS calls with Lunar in Denmark. We are contacting the provider.
Sep 16, 11:36 CEST
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