Elevated error rates on PIS calls with Aktia
Identified - The issue is under investigation by the provider. We are waiting for their response
Aug 09, 2023 - 10:21 CEST
Update - We are continuing to investigate this issue.
Jul 20, 2023 - 15:31 CEST
Investigating - We are seeing elevated error rates on PIS calls with Aktia in Finland. We are contacting the provider.
Jul 18, 2023 - 11:20 CEST

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Official status page for Aiia. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
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Denmark Operational
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Estonia Operational
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Great Britain Operational
Ireland Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Possible periods of unavailability of Nordea connection in given period Sep 28, 2023 04:00-08:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Sep 27, 2023 - 16:24 CEST
ASPSP maintenance notification: BBVA Business Digital Banking Sep 29, 2023 20:00 - Sep 30, 2023 00:30 CEST
On Saturday 23/09/2023 between 20:00 and 00:30 on Sunday 24/09/2023, the entity BBVA will carry out a scheduled technical intervention that will affect their Business Banking. During these hours, both the functionality of PSD2 for companies and their Business Digital Banking will not be available.
Posted on Sep 14, 2023 - 13:59 CEST
Past Incidents
Sep 28, 2023
Possible periods of unavailability of Nordea connection in given period
Completed - The scheduled maintenance has been completed.
Sep 28, 00:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 19:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 27, 16:22 CEST
Sep 27, 2023
SpareBank1 Telemark, SpareBank 1 Modum and SpareBank 1 Bv have merged to SpareBank 1 Sørøst-Norge
Completed - The scheduled maintenance has been completed.
Sep 27, 15:23 CEST
Verifying - SpareBank1 Telemark (NO_SpareBank1Telemark), SpareBank 1 Modum (NO_SpareBank1Modum) and SpareBank 1 Bv (NO_SpareBank1Bv) have been disabled. Please advise users to connect to SpareBank 1 Sørøst-Norge (NO_SpareBank1SorostNorge) instead.

In 3 months, on the 11th of December, 2023, we will remove the obsolete banks from our system.
Sep 13, 17:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 14:30 CEST
Scheduled - On 01.06.2021, SpareBank 1 BV and Sparebanken Telemark merged with SpareBank 1 BV as the takeover bank. At the same time, the merged bank changed its name to SpareBank 1 Sørøst-Norge. On 01.04.2022. SpareBank 1 Sørøst-Norge merged with SpareBank 1 Modum, where SpareBank 1 Sørøst-Norge was the taking over bank.

Users of SpareBank1 Telemark, SpareBank 1 Modum and SpareBank 1 Bv will now have to log in to SpareBank 1 Sørøst-Norge.
Sep 8, 14:17 CEST
SpareBank 1 Nordvest and Surnadal Sparebank have merged to SpareBank 1 Nordmore
Completed - The scheduled maintenance has been completed.
Sep 27, 15:22 CEST
Verifying - SpareBank 1 Nordvest (NO_SpareBank1Nordvest) and Surnadal Sparebank (NO_SurnadalSparebank) have been disabled. Please advise users to connect to SpareBank 1 Nordmore (NO_SpareBank1Nordmore) instead.

In 3 months, on the 11th of December, 2023, we will remove the obsolete banks from our system.
Sep 13, 17:04 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 14:30 CEST
Scheduled - In May 2021, SpareBank 1 Nordvest and Surnandal Sparebank merged, with the new bank being named SpareBank 1 Nordmore.

Users of SpareBank 1 Nordvest and Surnadal Sparebank will now have to log in to SpareBank 1 Nordmore.
Sep 8, 14:23 CEST
Hønefoss Sparebank has merged with Skue Sparebank
Completed - The scheduled maintenance has been completed.
Sep 27, 15:20 CEST
Verifying - Hønefoss Sparebank (NO_HoenefossSparebank) has been disabled. Please advise users to connect to Skue Sparebank (NO_SkueSparebank) instead.

In 3 months, on the 11th of December, 2023, we will remove the obsolete bank from our system.
Sep 13, 17:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 11:00 CEST
Scheduled - Hønefoss Sparebank has merged with Skue Sparebank on August 3, 2020.

Users of Hønefoss Sparebank will now have to log in to Skue Sparebank.
Sep 12, 10:41 CEST
Blaker Sparebank has merged with Romerike Sparebank
Completed - The scheduled maintenance has been completed.
Sep 27, 15:18 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 15:01 CEST
Scheduled - Blaker Sparebank merged with Romerike Sparebank (formerly known as Lillestrøm Banken) on October 1, 2022. Consequently, Blaker Sparebank has been disabled on our system. We kindly advise users to establish connections with Romerike Sparebank.

In three months, on December 26, 2023, we will eliminate the outdated bank from our system.
Sep 21, 14:13 CEST
SpareBank 1 Søre Sunnmøre has merged with SpareBank 1 SMN
Completed - The scheduled maintenance has been completed.
Sep 27, 15:15 CEST
Update - SpareBank 1 Søre Sunnmøre ("NO_SpareBank1SoreSunnmore" & "NO_SpareBank1SoreSunnmoreBedrift") has been disabled.

Please advise users to connect to SpareBank 1 SMN ("NO_SpareBank1Smn" & "NO_SpareBank1SmnBedrift").

In 3 months, on the 26th of December, 2023, we will remove the obsolete bank from our system.
Sep 25, 12:41 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 15:00 CEST
Scheduled - SpareBank 1 Søre Sunnmøre has merged with SpareBank 1 SMN. The merger was completed 2nd of May, and the next step is technical merger.

The technical merger will happen from September 22nd to 24th, 2023. This means both banks will be unavailable starting from Friday, September 22nd, at 3 p.m.

We expect the technical merger will be completed by Monday, September 25th, at 08 a.m.
Sep 21, 11:26 CEST
Hemne Sparebank and Åfjord Sparebank have merged to Trøndelag Sparebank
Completed - The scheduled maintenance has been completed.
Sep 27, 15:15 CEST
Verifying - Hemne Sparebank and Åfjord Sparebank have been disabled.

The list of disabled bank IDs is as follows:
- NO_HemneSparebank
- NO_HemneSparebankBedrift
- NO_AafjordSparebank
- NO_AafjordSparebankBedrift

We kindly advise users to establish connections with Trøndelag Sparebank ("NO_TrondelagSparebank" & "NO_TrondelagSparebankBedrift"). In three months, on December 26, 2023, we will remove the outdated banks from our system.
Sep 25, 12:55 CEST
Update - From September 22nd Hemne Sparebank and Åfjord Sparebank APIs are being shut down by the banks themselves and hence Aiia will disable them.

Monday September 25 Trøndelag Sparebank plans to enable the API for the bank and hence Aiia will make sure that new providers named NO_TrondelagSparebank and NO_TrondelagSparebankBedrift will be available from Septemeber 25. No specific timestamp for when the API will be turned on by the bank has been shared with Aiia at this time.
Sep 22, 15:39 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 09:00 CEST
Scheduled - Hemne Sparebank and Åfjord Sparebank have merged, resulting the new bank Trøndelag Sparebank.
The technical merger will take place from September 22nd to 24th, 2023, which may cause downtime during this period.

Starting on September 25th, users will be able to connect to Trøndelag Sparebank.
Sep 21, 12:44 CEST
Elevated error rates on AIS calls with Swedbank
Resolved - This incident has been resolved.
Sep 27, 14:35 CEST
Update - We are continuing to investigate this issue.
Sep 20, 14:17 CEST
Investigating - We are seeing elevated error rates on AIS calls with Swedbank in Sweden and Baltics. We are contacting the provider.
Sep 18, 10:48 CEST
Sep 26, 2023
Increase in rate-limited requests in Aiia API
Resolved - The incident has been resolved.
Sep 26, 15:54 CEST
Monitoring - The issue was mitigated at 15:42 CEST.
We are monitoring the situation.
Sep 26, 15:51 CEST
Identified - Starting at 15:09 CEST, we observed an uptick in requests being rate-limited for the Aiia API.
We have identified the root source and preparing to mitigate it.
Sep 26, 15:43 CEST
Intermittent payment failures with SDC-based banks.
Resolved - The issue was solved.
Sep 26, 09:19 CEST
Monitoring - A fix has been deployed, and the first results are positive.
We'll keep monitoring the situation.
Sep 25, 15:25 CEST
Identified - We observed that SCA flows for PSUs with no previous session with SDC-based banks, started failing on Thursday, September 21.

The root cause has been identified and mitigation will be deployed shortly.
Sep 25, 14:14 CEST
BBVA PSD2 Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 CEST
Scheduled - Redsys notified that there will be an outage for BBVA's PSD2 API
Sep 20, 09:09 CEST
Elevated error rates on AIS calls with Länsförsäkringar in Sweden
Resolved - Between 08:00 CEST and 22:00 CEST we have seen elevated error rates affecting AIS calls with Länsförsäkringar in Sweden.
Sep 26, 08:00 CEST
Elevated error rates on all call types with Danske Bank and Danske Bank Business Online in Finland, Denmark, Sweden and Norway
Resolved - We are seeing elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Finland, Denmark, Sweden and Norway. All call types are affected.
Sep 26, 00:30 CEST
Sep 25, 2023
Elevated error rates on all call types with Evry based providers in Norway
Resolved - Between Sep 25, 2023 23:45 CEST and Sep 26 01:20 CEST we have seen elevated error rates affecting most calls with Evry based providers in Norway. All call types were affected.

Affected providers: BN Bank ASA, Fana Sparebank, Grong Sparebank, Handelsbanken, Sparebank 1 Helgeland, Jæren Sparebank, JBF bank og forsikring, Lillesands Sparebank, Luster Sparebank, Melhusbanken, OBOS Bank, RørosBanken, Sbanken, Skagerrak Sparebank, SpareBank 1 Hallingdal Valdres, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Østlandet Bedrift, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sogn og Fjordane Bedrift, Sparebanken Sør, Sparebanken Narvik, Totens Sparebank and Tysnes Sparebank.
Sep 25, 23:30 CEST
Elevated error rates on account information calls with BankData based providers in Denmark
Resolved - We are seeing elevated error rates affecting many calls with BankData based providers in Denmark. Account information calls are affected. Affected providers: Jyske Bank, Kreditbanken, Sydbank, Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Sep 25, 23:00 CEST
Sep 24, 2023
Outage on all call types with BEC based providers in Denmark and Greenland
Resolved - This incident has been resolved.
Sep 24, 15:55 CEST
Investigating - We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected.
Sep 24, 11:07 CEST
Coop Pank open banking API Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:01 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 11:21 CEST
Scheduled - Coop Pank open banking API will experience scheduled downtime
Sep 21, 11:19 CEST
ASPSP maintenance notification: OP Financial group
Completed - The scheduled maintenance has been completed.
Sep 24, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:01 CEST
Scheduled - Provider announced that all their online channels, including PSD2 APIs will be closed during the maintenance.
Sep 15, 12:28 CEST
UniCredit Bank AG (Germany) - Maintenance downtime
Completed - The scheduled maintenance has been completed.
Sep 24, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 19:00 CEST
Scheduled - There is an scheduled maintenance for UniCredit Bank
Sep 21, 11:20 CEST
Sep 23, 2023
ASPSP maintenance notification: Santander Poland
Completed - The scheduled maintenance has been completed.
Sep 23, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Sep 22, 14:07 CEST
ASPSP maintenance notification: OP Financial group
Completed - The scheduled maintenance has been completed.
Sep 23, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:00 CEST
Scheduled - Provider announced that all their online channels, including PSD2 APIs will be closed during the maintenance.
Sep 15, 12:26 CEST
Sep 22, 2023
Sep 21, 2023
Sep 20, 2023
Elevated error rates on account information calls with Rabobank in Netherlands
Resolved - This incident has been resolved.
Sep 20, 13:33 CEST
Investigating - We are seeing elevated error rates affecting some calls with Rabobank in Netherlands. Account information calls are affected.
Sep 20, 09:28 CEST
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Sep 20, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 23:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Sep 15, 13:52 CEST
Sep 19, 2023
Elevated error rates on account information calls with Länsförsäkringar in Sweden
Resolved - This incident has been resolved.
Sep 19, 14:24 CEST
Investigating - We are seeing elevated error rates affecting most calls with Länsförsäkringar in Sweden. Account information calls are affected.
Sep 19, 09:37 CEST
Elevated error rates on all call types with Evry based providers in Norway
Resolved - This incident has been resolved.
Sep 19, 11:12 CEST
Investigating - We are seeing elevated error rates affecting most calls with Evry based providers in Norway. All call types are affected. Affected providers: Andebu Sparebank, Bank2, Berg Sparebank, Bien Sparebank, BN Bank ASA, Eidsberg Sparebank, Fana Sparebank, Fornebu Sparebank, Grong Sparebank, Handelsbanken, Haugesund Sparebank, Sparebank 1 Helgeland, HjartdalBanken, Sogn Sparebank, JBF bank og forsikring, KLP, Landkreditt Bank, Larvikbanken, Lillesands Sparebank, Luster Sparebank, OBOS Bank, Orkla Sparebank, RørosBanken, Sandnes Sparebank, Sbanken, Skagerrak Sparebank, Skudenes & Aakra Sparebank, Skue Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sør, Sparebanken Sør Bedrift, Sparebanken Narvik, Spareskillingsbanken, Sunndal Sparebank, Totens Sparebank and Tysnes Sparebank.
Sep 19, 10:30 CEST
Elevated error rates on account information calls with Rabobank in Netherlands
Resolved - Between 01:21 CEST and 02:33 CEST we have seen elevated error rates affecting most calls with Rabobank in Netherlands. Account information calls were affected.
Sep 19, 10:05 CEST
Brabank has merged with Easybank to become Lea Bank
Completed - The scheduled maintenance has been completed.
Sep 19, 09:32 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 28, 12:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 12:33 CEST
Scheduled - Brabank has merged with Easybank to become Lea Bank. For now please guide customers of these banks to login using Lea Bank.
Aug 28, 12:14 CEST
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Sep 19, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Sep 15, 13:52 CEST
Sep 18, 2023
Sep 17, 2023
ASPSP maintenance notification: Handelsbanken, Säästöpankki, POP Pankki, Oma Säästöpankki, Aktia
Completed - The scheduled maintenance has been completed.
Sep 17, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 04:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Sep 15, 12:16 CEST
Scheduled maintenance for Bankinter
Completed - The scheduled maintenance has been completed.
Sep 17, 09:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 23:01 CEST
Scheduled - ASPSP notified that there will be an scheduled maintenance over their infrastructure which may cause some unavailability on the PSD2 services.
Sep 12, 09:21 CEST
ASPSP maintenance notification: Nordea
Completed - The scheduled maintenance has been completed.
Sep 17, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:02 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.

Impacted products: All Nordea API products in production environment.
Sep 15, 14:18 CEST
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Sep 17, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Sep 15, 13:50 CEST
Sep 16, 2023
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Sep 16, 23:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:02 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Sep 15, 13:50 CEST
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Sep 16, 08:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:01 CEST
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Sep 15, 13:49 CEST
Sep 15, 2023
Sep 14, 2023

No incidents reported.

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