Downtime is expected from Friday, the 9th of June 14:00.
The change will go live on Monday, the 12th of June.
This means that users will migrate from one technical provider implementation to another, meaning that the data you will receive will look differently. Neither account ids, transaction ids, payment ids or consents will carry over to the new implementation.
During the migration, we will be investigating the changes and applying appropriate measures. We will be updating the transaction and account id schemas, as documented here as the idSchema property, to make the migration as smooth as possible for our clients:
We will also be disabling payments and all payment methods on these providers 4 days before the migration date, to make sure all payments are settled before migration.
Further updates will be available on this page, when more information is available. Posted on
Jun 01, 2023 - 16:15 CEST
Scheduled maintenance of BBVA: Due to the complexity of the changes to be made and their duration, they can't be done on a work day. This technical intervention will start on Saturday at 16:00 and the digital business channels and PSD2 business in BBVA Entity will be stopped. They will start again on Sunday morning. Posted on
Jun 02, 2023 - 18:23 CEST
Resolved -
This incident has been resolved.
Jun 1, 18:58 CEST
Update -
We see successful communication with ING based providers now, but they advice that they are still unstable. We will keep monitoring the situation.
Jun 1, 11:23 CEST
Monitoring -
Since 13:00 CEST we are experiencing an outage with ING in Netherlands. Account Information calls are affected.
May 30, 15:09 CEST
Resolved -
The issue has been fixed on the SDC side.
May 30, 10:59 CEST
Monitoring -
A temporary mitigation has been deployed.
May 24, 12:17 CEST
Identified -
Users will encounter a "No agreement with bank" error. We identified SDC is replying to connect flows with an unexpected error. We are contacting SDC.
May 24, 10:51 CEST
Resolved -
This incident has been resolved by a provider at 1:26 CEST.
May 30, 09:04 CEST
Investigating -
We are seeing elevated error rates affecting many calls with Nordea and Nordea Yrityspankki in Finland, Denmark, Sweden and Norway since 19:11 CEST. All call types are affected. We are contacting the provider.
May 29, 20:22 CEST
Completed -
The scheduled maintenance has been completed.
May 24, 15:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 14:00 CEST
Scheduled -
Our systems will undergo maintenance for Nordea, meaning that instabilities might occur during this time.
Note that this maintenance might cause unattended logins to be invalidated and users in that case will have to perform a new supervised login.
May 23, 13:37 CEST
Resolved -
Between 22:45 and 00:50 we have seen elevated error rates affecting many calls with Sparebank Vest based providers in Norway. Account Information calls were affected.
Affected providers: Bulder Bank, Sparebanken Vest and Sparebanken Vest Bedrift.
May 23, 22:30 CEST
Resolved -
Between 20:06 and 20:27 we have seen elevated error rates affecting some calls with TietoEVRY based providers in Norway. Account Information calls were affected. Affected providers: SpareBank 1 Sørøst-Norge (BV), SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank and SpareBank 1 Sørøst-Norge (Telemark)
May 22, 20:00 CEST
Resolved -
This incident has been resolved.
May 22, 13:48 CEST
Investigating -
We are seeing elevated error rates on AIS calls with Deutsche Kreditbank in Germany. We are contacting the provider.
May 15, 10:17 CEST
Resolved -
Between 00:30 and 03:44 we have seen elevated error rates affecting many calls with Knab in the Netherlands. Account Information calls were affected.
May 22, 00:30 CEST
Resolved -
Traffic seems to be fine from 15:00 CET. We will continue monitoring.
May 19, 15:09 CEST
Identified -
We are seeing elevated error rates affecting many calls with Lunar in Denmark. Account Information calls are affected. Lunar was contacted already.
May 19, 14:37 CEST