Danske Bank Business payments stay in "Pending" status
Update - We continue monitoring the situation and payments still remain in "Pending" status.
We await a response from the ASPSP.
Nov 22, 2022 - 09:17 CET
Monitoring - Starting on November, 19th, payments created to provider FI_DanskeBankBusiness stay in Pending status.
We have contacted the provider and await their feedback.
Nov 21, 2022 - 11:45 CET
Eika banks migrating from SDC to Evry
In progress - On 19 November 2022, Eika will be migrating 6 additional Norwegian banks from SDC to Evry:

Hjelmeland Sparebank
Melhusbanken
Jæren Sparebank
Bjugn Sparebank
Åfjord Sparebank
Haltdalen Sparebank

This means that users will migrate from one technical provider implementation to another, meaning that the data you will receive will look differently. Neither account ids, transaction ids, payment ids or consents will carry over to the new implementation.

During the migration, we will be investigating the changes and applying appropriate measures. We will be updating the transaction and account id schemas, as documented here as the idSchema property, to make the migration as smooth as possible for our clients:

https://api.nordicapigateway.com/docs/index.html#operation/GetAccountsV2
https://api.nordicapigateway.com/docs/index.html#operation/GetTransactionsV2

We will also be disabling payments and all payment methods on these providers 4 days before the migration date, to make sure all payments are settled before migration.

Further updates will be available on this page, when more information is available.
Nov 08, 2022 - 17:16 CET
Update - Most users are migrating successfully but we do see failing transactions calls on all accounts of some users. We're currently in communication with the provider to resolve the issue.
Sep 19, 2022 - 13:50 CEST
Verifying - The providers have been migrated to the new interface. We are monitoring situation.
Sep 12, 2022 - 15:38 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 07, 2022 - 12:01 CEST
Update - Due to payment IDs not being migrated by the provider, complicating the tracking of payments created during the period, we will be disabling payments for the mentioned providers from 2022-09-07 12:00 CEST to 2022-09-12 11:00 CEST, as a precautionary measure.

During this time, the creation of new payments on these providers will not be possible. Getting information about existing payments will be possible, until the provider endpoints are turned off in their end. Once the migration has been made, we will be enabling payments on these providers again.

Also note this specific change on payments requiring additional approval from another user, once the migration has been completed:

In the new online bank, it will not be possible for users to confirm transfers where there is a requirement for two users to sign together. This means that transfers require the consent of the other user. Such transfers must be carried out and approved by going to the bank in person. Alternatively, users can jointly create a new agreement if it is accepted that one or both users are allowed to approve payments alone. Such an agreement can be drawn up by going to the bank in person.

Further information about the migration can be found here:
https://www.skuesparebank.no/dagligbank/Oppgradering/Privat
https://www.skuesparebank.no/dagligbank/Oppgradering/Bedrift
Scheduled - On 10 September 2022, Eika will be migrating 3 Norwegian banks from SDC to Evry:

Skue Sparebank
Odal Sparebank
Grue Sparebank

This means that users will migrate from one technical provider implementation to another, meaning that the data you will receive will look differently. Neither account ids, transaction ids, payment ids or consents will carry over to the new implementation.

During the migration, we will be investigating the changes and applying appropriate measures. We will be updating the transaction and account id schemas, as documented here as the idSchema property, to make the migration as smooth as possible for our clients:

https://api.nordicapigateway.com/docs/index.html#operation/GetAccountsV2
https://api.nordicapigateway.com/docs/index.html#operation/GetTransactionsV2

Note that Eika considers this a pilot phase of a larger migration, in which many other banks will follow over the next year. We expect to iron out most issues during this first pilot phase, to make the next migrations as smooth as possible.

Further updates will be available on this page, when more information is available.
Public NemID employee signature with key file (nøglefil) and social security number is not supported for SDC providers
Identified - SDC providers do not currently support login for Public NemID employee signature with key file (medarbejdersignatur med nøglefil) and social security number.

Public NemID employee signature with key file (medarbejdersignatur med nøglefil) and social security number can ONLY be used to login to the regular online netbank for SDC providers.

We are working with SDC to resolve the issue.
Nov 03, 2022 - 21:08 CET

About This Site

Official status page for Aiia. Reports status on the service in general and information on issues with specific providers.

Uptime over the past 90 days. View historical uptime.
Aiia Degraded Performance
Aiia Pay Degraded Performance
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Degraded Performance
Account information services Operational
Payment initiation services Degraded Performance
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Degraded Performance
Denmark Degraded Performance
Sweden Operational
Norway Operational
Finland Degraded Performance
Netherlands Operational
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Operational
Poland Operational
Romania Operational
Storage ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
MitID will be required in Denmark for private and business users, from 31st of October Oct 12, 2022 12:00-12:01 CEST
Update - Note that this change will also affect business users:

https://status.aiia.eu/incidents/gwn8bfm8wc9y
Oct 27, 2022 - 14:20 CEST
Scheduled - MitID is the new standard authentication method implemented in the Danish market.

From the 31st of October, end users will need to use MitID instead of NemID to authenticate private end users through our services in the Danish market.

We strongly advise all our clients integrated with the Danish market to communicate this information to their private end users:
https://www.mitid.dk/en-gb/get-started-with-mitid/

More information about MitID can be found here:
https://www.mitid.dk/en-gb/help/help-universe/

This currently only concerns private end users, as the business end user migration period will start later:
https://digst.dk/it-loesninger/nemlog-in/om-loesningen/nyheder-om-nemlog-in/danske-virksomheder-kan-faa-mitid-erhverv-fra-oktober-2022/
Oct 11, 2022 - 15:19 CEST
NemID migration to MitID for business users Oct 27, 2022 14:30-15:30 CEST
MitID is the new standard authentication method implemented in the Danish market.

From the 31st of October, business end users will need to use MitID instead of NemID to authenticate through our services in the Danish market.

We strongly advise all our clients integrated with the Danish market to communicate this information to their business end users.

NemID Medarbejderlogin will in some cases be replaced by MitID Privat.

More information about MitID can be found here:
https://www.mitid.dk/en-gb/help/help-universe/
Posted on Oct 27, 2022 - 14:19 CEST
ASPSP maintenance notification: DNB Nov 27, 2022 00:00-05:00 CET
Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
Posted on Nov 25, 2022 - 09:18 CET
ASPSP maintenance notification: TietoEvry based providers in Norway Nov 29, 2022 04:00-13:00 CET
Maintenance will take place at this time, which might cause instability and downtime.

Maintenance Period (CET): 29-11-2022 04:00 - 29-11-2022 15:00
Downtime (CET): 29-11-2022 04:05 - 29-11-2022 04:20
Posted on Nov 17, 2022 - 13:18 CET
Past Incidents
Nov 26, 2022

No incidents reported today.

Nov 25, 2022
Elevated error rates on PIS calls with Nordea in Sweden
Resolved - This incident has been resolved.
Nov 25, 13:00 CET
Identified - We are seeing elevated error rates on PIS calls with Nordea in Sweden. We are contacting the provider.
Nov 25, 09:55 CET
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Nov 25, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 01:00 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
Nov 23, 14:24 CET
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Outage on AIS calls with Nordea Corporate
Resolved - This incident has been resolved.
Nov 22, 15:45 CET
Investigating - We are seeing elevated error rates on AIS calls with Nordea Corporate in Denmark.
Nov 22, 10:28 CET
BEC Auth flows are down.
Resolved - The ASPSP has informed the incident is solved on their side.
MitID is working again.
Nov 22, 15:18 CET
Investigating - PSD2 Auth flows are down since early morning today. Due to this issue any consents and payments cannot be authorized by user with MitID.
We are working on returning proper function. Update will be sent when the problem is solved.
Nov 22, 11:08 CET
Outage on AIS calls with Deutsche Kreditbank
Resolved - This incident has been resolved.
Nov 22, 09:08 CET
Investigating - We are seeing elevated error rates on AIS calls with Deutsche Kreditbank in Germany. We are contacting the provider.
Nov 21, 08:57 CET
Nov 21, 2022
Nov 20, 2022
Elevated error rates on payments with Saastopankki, PopPankki, and OmaSaastopankki
Resolved - This incident has been resolved.
Nov 20, 13:10 CET
Investigating - The majority of payments are failing for Saastopankki, PopPankki, and OmaSaastopankki. We will be notifying the provider.
Nov 20, 09:07 CET
ASPSP maintenance notification: Skandia
Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Nov 10, 08:59 CET
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Nov 20, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:30 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
Nov 18, 15:31 CET
Nov 19, 2022
ASPSP maintenance notification: Nordea
Completed - The scheduled maintenance has been completed.
Nov 19, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 CET
Scheduled - During this time period there will be 30 minutes when the services will be fully down, during the rest of the time there might be sporadic disturbances.
Nov 13, 23:05 CET
Nov 18, 2022
ASPSP maintenance notification: Luminor
Completed - The scheduled maintenance has been completed.
Nov 18, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:01 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Nov 17, 17:00 CET
Nov 17, 2022
Payments failing for Spankki in Finland
Resolved - This incident has been resolved.
Nov 17, 15:19 CET
Monitoring - The provider seems to be returning to normal operations. We will keep monitoring for the moment.
Nov 17, 14:58 CET
Identified - All payments are failing for Spankki in Finland. The provider is aware of the issue and are working on a solution.
Nov 17, 09:50 CET
Outage on all calls with BEC based providers in Denmark
Resolved - This incident has been resolved.
Nov 17, 13:47 CET
Monitoring - The affected providers are starting to return to normal operations. We will keep monitoring the providers.
Nov 17, 13:31 CET
Investigating - We are seeing an almost complete outage on calls with with BEC based providers in Denmark. We are contacting the provider.
Nov 17, 12:50 CET
Nov 16, 2022
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Nov 16, 00:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:30 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to PIS services.
Nov 10, 17:02 CET
Nov 15, 2022
FI_DanskeBankBusiness payments need status refresh
Resolved - Payments created during the weekend of November 12th-13th have been reported to stay on a non-terminal status.
This was an issue at the ASPSP's interface, Danske Bank Business Finland has informed us the issue is now resolved and payments will move to the correct status.

We strongly advise refreshing the status of all payments created during November 12th-13th for BankId: FI_DanskeBankBusiness.
Nov 15, 10:56 CET
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Nov 15, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 02:00 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to AIS services.
Nov 10, 17:01 CET
Nov 14, 2022

No incidents reported.

Nov 13, 2022
ASPSP maintenance notification: Nordea
Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Nov 10, 09:00 CET
ASPSP maintenance notification: Skandia
Completed - The scheduled maintenance has been completed.
Nov 13, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime.
Nov 10, 08:58 CET
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Nov 13, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
Nov 10, 17:00 CET
Nov 12, 2022
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Nov 12, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
Nov 10, 16:59 CET
ASPSP maintenance notification: DNB
Completed - The scheduled maintenance has been completed.
Nov 12, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 20:01 CET
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime to both AIS and PIS services.
Nov 10, 16:50 CET
← Incident History Powered by Atlassian Statuspage