Investigating - Between 13:15 and 13:21 UTC on 2024-05-27 we have seen elevated error rates affecting many calls with Bulder Bank and Sparebanken Vest in Norway. All call types were affected.
May 27, 2024 - 13:43 UTC
Investigating - We are seeing elevated error rates affecting many calls with Rabobank in Netherlands. Account information calls are affected.
May 21, 2024 - 11:59 UTC

About This Site

Official status page for Aiia. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Degraded Performance
Denmark Operational
Sweden Operational
Norway Degraded Performance
Finland Operational
Netherlands Degraded Performance
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Operational
Poland Operational
Romania Operational
Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Adam Bank has merged with Coutts Jul 22, 2024 09:00-17:00 UTC
Due to the bank merger with GB_Coutts, GB_AdamBank has now been disabled and the provider will be removed from our systems and PSD2 Interfaces on the 22nd of July. Please advice your customers accordingly. We will be updating the system and action to make the technical activities as a result of this Bank Closure as smooth as possible.
Posted on Apr 23, 2024 - 09:57 UTC
Past Incidents
May 29, 2024

No incidents reported today.

May 28, 2024
Resolved - This incident has been resolved. We have observed elevated error rates between 14:39 and 14:55 UTC on 2024-05-28
May 28, 15:24 UTC
Investigating - We are seeing elevated error rates affecting many calls with ASN Bank, RegioBank and SNS Bank in Netherlands. Account information calls are affected.
May 28, 14:55 UTC
Resolved - This incident has been resolved. We have observed elevated error rates between 13:41 and 14:12 UTC on 2024-05-28
May 28, 14:35 UTC
Investigating - We are seeing elevated error rates affecting many calls with ASN Bank, RegioBank and SNS Bank in Netherlands. Account information calls are affected.
May 28, 14:17 UTC
Resolved - Between 01:07 and 01:38 UTC on 2024-05-28 we have seen elevated error rates affecting some calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Aurskog Sparebank, Etnedal Sparebank, Evje og Hornnes Sparebank, Handelsbanken, Haugesund Sparebank, Hegra Sparebank, HjartdalBanken, KLP, Romerike Sparebank (LillestrømBanken), OBOS Bank, Odal Sparebank, Oppdalsbank, RørosBanken, Skudenes & Aakra Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Nord-Norge Bedrift, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, Sparebanken Møre, Sparebanken Øst and Sparebanken Sogn og Fjordane.
May 28, 07:55 UTC
Resolved - Between 23:01 UTC on 2024-05-27 and 00:06 UTC on 2024-05-28 we have seen elevated error rates affecting some calls with DNB in Norway. All call types were affected.
May 28, 07:55 UTC
Resolved - Between 23:09 and 23:13 UTC on 2024-05-27 we have seen elevated error rates affecting many calls with Tieto Evry based providers in Norway. Account information calls were affected. Affected providers: Grong Sparebank, Haugesund Sparebank, Lillesands Sparebank, Ørskog Sparebank, Oppdalsbank, SpareBank 1 Østfold Akershus, Sparebanken Sogn og Fjordane and Vekselbanken.
May 28, 07:53 UTC
May 27, 2024
Resolved - Between 23:23 and 23:36 UTC on 2024-05-27 we have seen elevated error rates affecting many calls with SDC based providers in Denmark, Norway and Faroe Islands. All call types were affected. Affected providers: Dragsholm Sparekasse, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark, Stadil Sparekasse, BankNordik, Betri Banki, Suðuroyar Sparikassi, Aasen Sparebank, Askim & Spydeberg Sparebank, Nidaros Sparebank, Selbu Sparebank, Stadsbygd Sparebank and Storebrand.
May 27, 23:30 UTC
Completed - The scheduled maintenance has been completed.
May 27, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:00 UTC
Scheduled - We will run a service window for maintenance purposes 17:00-21:00 on 28 May. There may be intermittent issues impacting Consumers of the PSD2 APIs during the service window but unavailability will be kept to a minimum.
May 21, 07:45 UTC
Resolved - Between 13:15 and 13:21 UTC on 2024-05-27 we have seen elevated error rates affecting many calls with Bulder Bank and Sparebanken Vest in Norway. All call types were affected.
May 27, 13:46 UTC
Resolved - This incident has been resolved.
May 27, 11:02 UTC
Identified - Login flows with Swedish SDC-based banks are currently not working due to a change on the provider side.
A fix is being developed to address the change.

May 21, 09:42 UTC
Resolved - Between 09:20 and 10:03 UTC on 2024-05-27 we have seen elevated error rates affecting most calls with Länsförsäkringar and Länsförsäkringar Företag in Sweden. Account information calls were affected.
May 27, 10:39 UTC
Resolved - Between 22:40 and 22:51 UTC on 2024-05-25 we have seen elevated error rates affecting many calls with Lunar in Denmark. Account information calls were affected.
May 27, 09:45 UTC
Resolved - Between 08:24 and 08:31 UTC on 2024-05-27 we have seen elevated error rates affecting many calls with Tieto Evry based providers in Norway. Account information calls were affected. Affected providers: BN Bank ASA, Evje og Hornnes Sparebank, Handelsbanken, Landkreditt Bank, Romerike Sparebank (LillestrømBanken), Skudenes & Aakra Sparebank, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Sogn og Fjordane, Sparebanken Sør and StrømmenSparebank.
May 27, 09:14 UTC
Resolved - Between 00:45 and 01:32 UTC on 2024-05-27 we have seen elevated error rates affecting some calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Aurskog Sparebank, Fana Sparebank, Haugesund Sparebank, Hegra Sparebank, HjartdalBanken, Kvinesdal Sparebank, OBOS Bank, Odal Sparebank, Østre Agder Sparebank, Oppdalsbank, Orkla Sparebank, RørosBanken, Skudenes & Aakra Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 SMN, Sparebanken Møre, Sparebanken Øst, Sparebanken Sør, Sparebanken Narvik and Spareskillingsbanken.
May 27, 09:13 UTC
Resolved - Between 23:01 UTC on 2024-05-26 and 00:02 UTC on 2024-05-27 we have seen elevated error rates affecting many calls with DNB in Norway and Denmark. All call types were affected.
May 27, 09:12 UTC
Resolved - Between 04:36 and 05:40 UTC on 2024-05-26 we have seen elevated error rates affecting most calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Aurskog Sparebank, Bank2, Berg Sparebank, BN Bank ASA, BN Bank ASA Bedrift, Fana Sparebank, Flekkefjord Sparebank, Grong Sparebank, Handelsbanken, Handelsbanken Bedrift, Haugesund Sparebank, Sparebank 1 Helgeland, Sparebank 1 Helgeland Bedrift, Høland og Setskog Sparebank, Jæren Sparebank, JBF bank og forsikring, KLP, Landkreditt Bank, Landkreditt Bank Bedrift, Romerike Sparebank (LillestrømBanken), Melhusbanken, OBOS Bank, Odal Sparebank, Østre Agder Sparebank, Oppdalsbank, Orkla Sparebank, Pareto Bank, RørosBanken, Romsdal Sparebank, Sandnes Sparebank, Skagerrak Sparebank, Skudenes & Aakra Sparebank, Skue Sparebank, Søgne og Greipstad Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Nord-Norge Bedrift, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, SpareBank 1 SR-Bank Bedrift, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sør, Sparebanken Sør Bedrift, Sparebanken Narvik, Tinn Sparebank, Totens Sparebank, Trøgstad Sparebank and Voss Sparebank Bedrift.
May 27, 09:11 UTC
Resolved - Between 00:52 and 02:24 UTC on 2024-05-26 we have seen elevated error rates affecting many calls with Bulder Bank, Sparebanken Vest and Sparebanken Vest Bedrift in Norway. All call types were affected.
May 27, 08:53 UTC
Resolved - Between 00:09 and 02:23 UTC on 2024-05-26 we have seen elevated error rates affecting most calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Aurskog Sparebank, Bank2, Berg Sparebank, Bien Sparebank, Birkenes Sparebank, Bjugn Sparebank, BN Bank ASA, BN Bank ASA Bedrift, Eidsberg Sparebank, Etnedal Sparebank, Evje og Hornnes Sparebank, Fana Sparebank, Flekkefjord Sparebank, Fornebu Sparebank, Gildeskål Sparebank, Grong Sparebank, Grue Sparebank, Haltdalen Sparebank, Handelsbanken, Handelsbanken Bedrift, Haugesund Sparebank, Hegra Sparebank, Sparebank 1 Helgeland, Sparebank 1 Helgeland Bedrift, HjartdalBanken, Hjelmeland Sparebank, Høland og Setskog Sparebank, Sogn Sparebank, Jæren Sparebank, JBF bank og forsikring, KLP, Kvinesdal Sparebank, Landkreditt Bank, Landkreditt Bank Bedrift, Lillesands Sparebank, Romerike Sparebank (LillestrømBanken), Luster Sparebank, Marker Sparebank, Melhusbanken, OBOS Bank, Odal Sparebank, Ørskog Sparebank, Østre Agder Sparebank, Oppdalsbank, Orkla Sparebank, Pareto Bank, Rindal Sparebank, RørosBanken, Romsdal Sparebank, Sandnes Sparebank, Skagerrak Sparebank, Skudenes & Aakra Sparebank, Skue Sparebank, Søgne og Greipstad Sparebank, Soknedal Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nordmøre, SpareBank 1 Nordmøre Bedrift, SpareBank 1 Nord-Norge, SpareBank 1 Nord-Norge Bedrift, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Østlandet Bedrift, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SMN Bedrift, SpareBank 1 SR-Bank, SpareBank 1 SR-Bank Bedrift, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sør, Sparebanken Sør Bedrift, Sparebanken Narvik, Spareskillingsbanken, Sparesmart, StrømmenSparebank, Sunndal Sparebank, Tinn Sparebank, Totens Sparebank, Trøgstad Sparebank, Tysnes Sparebank, Valdres Sparebank, Valle Sparebank, Vekselbanken and Voss Sparebank.
May 27, 08:36 UTC
Resolved - Between 14:03 and 14:14 UTC on 2024-05-25 we have seen elevated error rates affecting some calls with ING in Netherlands. Account information calls were affected.
May 27, 08:36 UTC
Resolved - Between 23:46 UTC on 2024-05-26 and 01:23 UTC on 2024-05-27 we have seen elevated error rates affecting many calls with Knab in Netherlands. Account information calls were affected.
May 27, 08:35 UTC
Resolved - Between 23:03 UTC on 2024-05-25 and 00:02 UTC on 2024-05-26 we have seen elevated error rates affecting some calls with DNB in Norway. All call types were affected.
May 27, 08:32 UTC
Resolved - Between 01:10 and 01:38 UTC on 2024-05-25 we have seen elevated error rates affecting some calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Aurskog Sparebank, Eidsberg Sparebank, Etnedal Sparebank, Haugesund Sparebank, Hegra Sparebank, HjartdalBanken, KLP, Kvinesdal Sparebank, Lillesands Sparebank, Romerike Sparebank (LillestrømBanken), OBOS Bank, Østre Agder Sparebank, Oppdalsbank, RørosBanken, Skudenes & Aakra Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst and Sparebanken Sogn og Fjordane.
May 27, 08:12 UTC
Resolved - Between 23:01 UTC on 2024-05-24 and 00:05 UTC on 2024-05-25 we have seen elevated error rates affecting some calls with DNB in Norway. All call types were affected.
May 27, 08:06 UTC
May 26, 2024
Completed - The scheduled maintenance has been completed.
May 26, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 15:00 UTC
Scheduled - We are adding new providers with dedicated app-to-app redirection.
We will disable old providers (NatWest and The Royal Bank of Scotland) on 24 May. And the old providers will be deleted after 3 months.

May 8, 07:54 UTC
May 25, 2024
Resolved - Between 23:06 and 23:13 UTC on 2024-05-24 we have seen elevated error rates affecting some calls with Danske Bank and Danske Bank Business Online in Denmark and Norway. All call types were affected.
May 25, 23:00 UTC
Resolved - Between 20:11 and 20:18 UTC on 2024-05-25 we have seen elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Denmark and Norway. All call types were affected.
May 25, 20:00 UTC
Resolved - Between 03:02 and 03:42 UTC on 2024-05-25 we have seen elevated error rates affecting many calls with Nordea, Nordea Erhverv and Nordea Företag in Denmark, Norway and Sweden. All call types were affected.
May 25, 03:00 UTC
Resolved - Between 02:53 and 05:48 UTC on 2024-05-25 we have seen elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Denmark, Norway, Sweden and Finland. All call types were affected.
May 25, 03:00 UTC
Completed - The scheduled maintenance has been completed.
May 25, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 00:00 UTC
Scheduled - We would like to inform you that a scheduled maintenance is planned for Banco Sabadell y Activobank entity on 26th May (night from 25rd to 26th of May). Please be advised that our platform will be unavailable from 00:00 to 02:30 of 26th of May, resulting in a total downtime of 2 hours and 30 minutes.
Maintenance schelude:
Start time: 00:00
End time: 02:30
Total duration: 2 hours and 30 minutes
We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services.

May 24, 13:52 UTC
Completed - The scheduled maintenance has been completed.
May 25, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:15 UTC
Scheduled - Bankhaus Lampe was acquired by Hauck Aufhäuser Lampe and the bank is rebranded as Hauck Aufhäuser Lampe. The users will need to login again and provide consent.
May 21, 13:54 UTC
May 24, 2024
Resolved - Between 18:17 and 18:35 UTC on 2024-05-24 we have seen elevated error rates affecting some calls with Nordea Erhverv and Nordea in Norway and Sweden. All call types were affected.
May 24, 20:21 UTC
Resolved - The incident has been resolved.
May 24, 08:56 UTC
Investigating - We are seeing elevated error rates affecting many calls with Tieto Evry based providers in Norway. All call types are affected. Affected providers: SpareBank 1 Lom og Skjåk, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Østlandet Bedrift, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SMN Bedrift, SpareBank 1 SR-Bank and SpareBank 1 SR-Bank Bedrift.
May 24, 07:56 UTC
Completed - The scheduled maintenance has been completed.
May 24, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 06:00 UTC
Scheduled - Planned SEB Baltic e-channel downtime for Maintenance will take place in Lithuania (CBVILT2X) only
WHEN: 24.05.2024 from 06:00 to 07:30

May 23, 10:51 UTC
May 23, 2024
Resolved - We see elevated rates of failed payments with most users affected on Nordea and Nordea Yrityspankki in Finland.
May 23, 06:43 UTC
Investigating - We see elevated rates of failed payments with most users affected on Nordea and Nordea Yrityspankki in Finland.
May 21, 10:07 UTC
Resolved - We are seeing elevated error rates affecting many calls with Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Bedrift in Finland, Denmark and Norway. All call types are affected.
May 23, 06:40 UTC
Investigating - We are seeing elevated error rates affecting many calls with Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Bedrift in Finland, Denmark and Norway. All call types are affected.
May 21, 10:16 UTC
Resolved - We are seeing elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
May 23, 06:40 UTC
Investigating - We are seeing elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
May 21, 12:31 UTC
Resolved - Between 05:46 and 05:58 UTC on 2024-05-23 we have seen elevated error rates affecting some calls with Lunar in Denmark. All call types were affected.
May 23, 06:29 UTC
Resolved - Between 23:29 and 23:42 UTC on 2024-05-22 we have seen elevated error rates affecting many calls with SDC based providers in Denmark, Norway and Faroe Islands. All call types were affected. Affected providers: Dragsholm Sparekasse, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Klim Sparekasse, Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark, Betri Banki, Sparebank 68° Nord, Ørland Sparebank, Sparebanken Din and Storebrand.
May 23, 06:27 UTC
Resolved - Between 18:05 and 18:56 UTC on 2024-05-22 we have seen elevated error rates affecting most calls with BankData based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn, Sydbank, Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
May 23, 06:20 UTC
May 22, 2024
Resolved - We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Sparekassen Sjælland-Fyn and Sydbank.
May 22, 12:50 UTC
Investigating - We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Sparekassen Sjælland-Fyn and Sydbank.
May 21, 12:31 UTC
Resolved - We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
May 22, 12:48 UTC
Identified - We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
May 22, 08:37 UTC
Resolved - We are seeing elevated error rates affecting most calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
May 22, 12:47 UTC
Identified - We are seeing elevated error rates affecting most calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
May 22, 08:38 UTC
Resolved - Between 06:04 and 06:26 UTC on 2024-05-22 we have seen elevated error rates affecting some calls with Nordea and Nordea Erhverv in Denmark, Finland and Norway. All call types were affected.
May 22, 12:37 UTC
Resolved - Between 03:02 and 03:23 UTC on 2024-05-22 we have seen elevated error rates affecting many calls with Handelsbanken in Sweden. AIS calls were affected.
May 22, 08:57 UTC
Resolved - Between 19:35 and 20:38 UTC on 2024-05-21 we have seen elevated error rates affecting many calls with Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Bedrift in Denmark, Finland, Norway and Sweden. All call types were affected.
May 22, 06:13 UTC
May 21, 2024
Resolved - Between 10:13 and 10:14 UTC on 2024-05-21 we have seen elevated error rates affecting many calls with ING in Netherlands. Account information calls were affected.
May 21, 10:34 UTC
Resolved - The tasks have been completed
May 21, 09:12 UTC
Identified - Broager Sparekasse has merged with Frøager Sparekasse.
We are introducing Sydjyst Sparekasse as a new bank in the connect flow to address the merger.

Changes to DK_BroagerSparekasse and DK_FroesHerredsSparekasse will go as follows:

1. From 17/05 we are deprecating DK_BroagerSparekasse.
2. On 17/05 we are introducing a new provider called: DK_SydjyskSparekasse
3. DK_FroesHerredsSparekasse will be deprecated on 17/06.

All users of both DK_BroagerSparekasse and DK_FroesHerredsSparekasse should be advised to login using DK_SydjyskSparekasse.

May 17, 12:42 UTC
Resolved - Between 08:26 and 08:30 UTC on 2024-05-21 we have seen elevated error rates affecting many calls with Tieto Evry based providers in Norway. Account information calls were affected. Affected providers: Aurskog Sparebank, BN Bank ASA, Etnedal Sparebank, Fana Sparebank, Handelsbanken, Haugesund Sparebank, Sparebank 1 Helgeland, JBF bank og forsikring, KLP, Landkreditt Bank, Romerike Sparebank (LillestrømBanken), Melhusbanken, OBOS Bank, Odal Sparebank, Skudenes & Aakra Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sør, Sparebanken Narvik, Sunndal Sparebank, Totens Sparebank and Valdres Sparebank.
May 21, 08:54 UTC
Resolved - Enterprise and Aiia API call failures between 10:41 and 11:08 CEST.
May 21, 08:41 UTC
Resolved - Between 05:33 and 05:35 UTC on 2024-05-21 we have seen elevated error rates affecting many calls with ABN AMRO in Netherlands. All call types were affected.
May 21, 07:03 UTC
May 20, 2024
Resolved - Between 01:12 and 01:18 UTC on 2024-05-20 we have seen elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. Account information calls were affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
May 20, 07:26 UTC
Resolved - Between 06:50 and 07:12 UTC on 2024-05-20 we have seen elevated error rates affecting most calls with ING in Belgium and Netherlands. All call types were affected.
May 20, 07:21 UTC
May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:00 UTC
Scheduled - In order to provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday 19 May 2024 from 3.00 to 14.30 (UTC). The maintenance will cause an interruption in the PSD2 services.
May 17, 11:47 UTC
Completed - The scheduled maintenance has been completed.
May 19, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:15 UTC
Scheduled - OP Financial Group is doing essential maintenance of online services. During this time, you may experience intermittent access to PSD2 APIs.
May 17, 11:38 UTC
Completed - The scheduled maintenance has been completed.
May 19, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:01 UTC
Scheduled - On Sunday the 19th of May starting at 02:00 am to 03:00 am UTC, Handelsbanken online services including our PSD2 APIs will be down due to planned maintenance.
May 13, 10:39 UTC
May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC
Scheduled - We would like to inform you about planned SEB Baltic API channel downtime for maintenance, when all API services will not be available:
WHEN: 2024 05 18 (night from Friday to Saturday) from 04:00 to 08:00
WHERE: API channel in Estonia (EEUHEE2X), Latvia (UNLALV2X) and Lithuania (CBVILT2X)
HOW: During the downtime you will receive HTTP 503 response with the service maintenance message

May 17, 07:31 UTC
Completed - The scheduled maintenance has been completed.
May 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 UTC
Scheduled - Maintenance will take place at this time, which might cause instability and/or downtime of PSD2 services.
May 17, 12:12 UTC
May 17, 2024
Resolved - Between 07:48 and 07:56 UTC on 2024-05-17 we have seen elevated error rates affecting most calls with Tieto Evry based providers in Norway. Account information calls were affected. Affected providers: Bank2, Bien Sparebank, BN Bank ASA, Fana Sparebank, Handelsbanken, Haugesund Sparebank, Høland og Setskog Sparebank, JBF bank og forsikring, KLP, Kvinesdal Sparebank, Landkreditt Bank, OBOS Bank, Orkla Sparebank, RørosBanken, Sandnes Sparebank, Skue Sparebank, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane and Tysnes Sparebank.
May 17, 09:05 UTC
Resolved - Between 01:12 and 01:18 UTC on 2024-05-17 we have seen elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. Account information calls were affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
May 17, 01:00 UTC
May 16, 2024
Resolved - Between 04:36 and 05:28 UTC on 2024-05-16 we have seen elevated error rates affecting some calls with Nordea and Nordea Erhverv in Denmark and Norway. All call types were affected.
May 16, 04:30 UTC
May 15, 2024
Resolved - Between 11:18 and 11:43 UTC on 2024-05-15 we have seen elevated error rates affecting many calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Aurskog Sparebank, Bank2, Berg Sparebank, Bjugn Sparebank, BN Bank ASA, Eidsberg Sparebank, Etnedal Sparebank, Fana Sparebank, Fornebu Sparebank, Grong Sparebank, Grue Sparebank, Handelsbanken, Haugesund Sparebank, Sparebank 1 Helgeland, HjartdalBanken, Høland og Setskog Sparebank, Sogn Sparebank, JBF bank og forsikring, KLP, Kvinesdal Sparebank, Landkreditt Bank, Lillesands Sparebank, Romerike Sparebank (LillestrømBanken), Marker Sparebank, Melhusbanken, OBOS Bank, Østre Agder Sparebank, Orkla Sparebank, RørosBanken, Romsdal Sparebank, Sandnes Sparebank, Skagerrak Sparebank, Skudenes & Aakra Sparebank, Skue Sparebank, Søgne og Greipstad Sparebank, Soknedal Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Nord-Norge Bedrift, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sør, Spareskillingsbanken, StrømmenSparebank, Sunndal Sparebank, Tinn Sparebank, Totens Sparebank, Trøgstad Sparebank, Valdres Sparebank and Vekselbanken.
May 15, 12:10 UTC
Resolved - Between 06:25 and 06:41 UTC on 2024-05-15 we have seen elevated error rates affecting most calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Aurskog Sparebank, Bank2, Berg Sparebank, Bien Sparebank, Birkenes Sparebank, BN Bank ASA, BN Bank ASA Bedrift, Eidsberg Sparebank, Etnedal Sparebank, Evje og Hornnes Sparebank, Fana Sparebank, Flekkefjord Sparebank, Fornebu Sparebank, Nordea Direct (tidl. Gjensidige Bank), Grong Sparebank, Grue Sparebank, Haltdalen Sparebank, Handelsbanken, Handelsbanken Bedrift, Haugesund Sparebank, Sparebank 1 Helgeland, Sparebank 1 Helgeland Bedrift, HjartdalBanken, Hjelmeland Sparebank, Høland og Setskog Sparebank, Sogn Sparebank, Jæren Sparebank, JBF bank og forsikring, KLP, Kvinesdal Sparebank, Landkreditt Bank, Lillesands Sparebank, Romerike Sparebank (LillestrømBanken), Melhusbanken, OBOS Bank, Odal Sparebank, Ørskog Sparebank, Østre Agder Sparebank, Orkla Sparebank, Pareto Bank, Rindal Sparebank, RørosBanken, Romsdal Sparebank, Sandnes Sparebank, Skudenes & Aakra Sparebank, Skue Sparebank, Søgne og Greipstad Sparebank, Soknedal Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nordmøre, SpareBank 1 Nord-Norge, SpareBank 1 Nord-Norge Bedrift, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, SpareBank 1 SR-Bank Bedrift, Sparebanken Møre, Sparebanken Møre Bedrift, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sogn og Fjordane Bedrift, Sparebanken Sør, Sparebanken Narvik, Spareskillingsbanken, Sparesmart, StrømmenSparebank, Sunndal Sparebank, Tinn Sparebank, Totens Sparebank, Trøgstad Sparebank, Tysnes Sparebank, Valdres Sparebank, Vekselbanken, Voss Sparebank and Voss Sparebank Bedrift.
May 15, 08:12 UTC
Resolved - Between 22:00 and 22:26 UTC on 2024-05-14 we have seen elevated rates of failed payments with most users affected on Nordea in Finland and Denmark.
May 15, 06:39 UTC
Resolved - This incident has been resolved.
May 15, 06:38 UTC
Investigating - We are seeing elevated error rates affecting many calls with Nordea and Nordea Företag in Norway and Sweden. All call types are affected.
May 14, 06:36 UTC