Monitoring - We are seeing elevated error rates affecting many calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Hvidbjerg Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Mar 29, 2026 - 01:27 UTC
Update - We rolled out the planned changes to the Commerzbank connections this afternoon. Our pre-testing indicated no issues and, while the changes were successful for many of our clients, we noticed one of our clients was having issues. As a result we decided to roll back the change as a precaution whilst we investigate the root cause.
Once we have completed this investigation, we can advise when we will attempt to re-deploy the change.
Mar 25, 2026 - 15:27 UTC
Update - We are moving to Commerzbank new API. Payments will be enabled again once the switch is completed.
Mar 25, 2026 - 11:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 2026 - 01:04 UTC
Scheduled - New PSD2 interface for Commerzbank
Commerzbank Germany is enhancing its services by moving from the current PSD2 interface to a dedicated XS2A interface. To support this transition, Mastercard are implementing changes that will go live on 24 and 25 March 2026.
While there will be no change in the way you use our API endpoints, you will observe differences in request behaviour when interacting with Commerzbank over this period as validity of consents and PaymentIDs will be impacted.
For Account Information Services
Consents: All existing active consents for DE_Commerzbank will expire on from 12.00 CET on 25 March 2026.
Payment Service Users (PSUs) must re-establish consent through a supervised login with DE_Commerzbank.
For Payment Initiation Services
Payment IDs: Existing Payment IDs will not be carried over onto the new Commerzbank interface.
Mastercard will stop access to new Payment Initiation requests on Commerzbank for a 24 hour period starting 12:00 CET 24 March. This closure window will allow all outstanding payments in flight to complete and give 24 hours for final payment status to be collected.
From 12:00 CET 25 March, payment initiation will be re-started for Commerzbank using their new interface. At this point previous Payment IDs will not be valid for payment status requests.
For Both Services
Provider ID: The DE_Commerzbank Provider ID will remain unchanged.
For further information or assistance regarding these updates, please contact your account manager.
Mar 23, 2026 01:04 - Apr 2, 2026 01:04 UTC