Scheduled maintenance for Luminor
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 2024 - 01:00 UTC
Scheduled - During this time PSD2 services will not be available in all three countries
Sep 12, 2024 01:00-06:00 UTC
Elevated failed payment rate with Samlink based providers in Finland
Monitoring - We see elevated rates of failed payments with most users affected on Samlink based providers in Finland
Sep 04, 2024 - 10:58 UTC
Elevated error rates on all call types with SDC provider in Norway
Investigating - We are seeing elevated failures on all calls with SDC providers based in Norway. All banks are affected.
Aug 29, 2024 - 08:03 UTC

About This Site

Official status page for Aiia. Reports status on the service in general and information on issues with specific providers.

Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows ? Operational
Aiia Connect Flows ? Operational
Providers ? Degraded Performance
Denmark Degraded Performance
Sweden Operational
Norway Degraded Performance
Finland Degraded Performance
Netherlands Degraded Performance
Portugal Operational
Austria Operational
Belgium Operational
Estonia Under Maintenance
France Operational
Germany Under Maintenance
Great Britain Operational
Ireland Operational
Italy Under Maintenance
Latvia Under Maintenance
Lithuania Under Maintenance
Spain Operational
Poland Operational
Romania Operational
Bulgaria Operational
Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance for Siauliu Sep 12, 2024 05:00-07:00 UTC
due to scheduled upgrades of Šiaulių bankas' information system, Šiaulių bankas' Open Banking (PSD2 API) will be unavailable on 12th September 2024, from 5:00 AM to 7:00 AM EEST
Posted on Sep 11, 2024 - 14:38 UTC
UniCredit Bank Hungary Zrt: Maintenance activities 14.09.2024 Sep 14, 2024 17:30-19:30 UTC
Due to maintenance activities, UniCredit Bank Hungary Zrt PSD2 APIs (production) will be unavailable Saturday, 14.09.2024 7:30 p.m. CEST – 9:30 p.m. CEST.

Other countries, the Developer Portal and the Sandbox APIs will not be affected.

There are no changes on the APIs or documentation because of these activities.
Posted on Sep 11, 2024 - 10:30 UTC
Planned Maintenance: Banca ICCREA Sep 14, 2024 23:00 - Sep 15, 2024 02:00 UTC
We would like to inform you of Relax side update activities for Banca Iccrea from 23:00 on 14/09 to 02:00 on 15/09.
We apologize for any inconvenience.
Posted on Sep 11, 2024 - 08:01 UTC
Maintenance activities on ‘UC eBanking Global’: 15.09.2024 Sep 15, 2024 00:00-15:00 UTC
Maintenance activities on ‘UC eBanking Global’: 15.09.2024
Due to maintenance activities, our production PSD2 APIs for Corporate Customers using ‘UC eBanking Global’ for UniCredit Bank Austria AG and UniCredit Bank AG (Germany) will be unavailable on Sunday, 15.09.2024 between 2:00 a.m. CEST - 5:00 p.m. CEST.

Developer Portal and the Sandbox APIs will not be affected.

There are no changes on the APIs or documentation because of these activities.
Posted on Sep 11, 2024 - 10:31 UTC
Planned Maintenance: Banca ICCREA Sep 15, 2024 02:00-04:30 UTC
Please be advised that due to scheduled maintenance activities, the e-money service for Banca Iccrea will be unavailable from 02:00 to 04:30 on 15/09
We apologize for any inconvenience.
Posted on Sep 11, 2024 - 07:59 UTC
Skandiabanken Open Banking Service Window (16th of Septemeber) Sep 16, 2024 01:00-03:00 UTC
Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 16.09 at 01:00 AM UTC
- finish: 16.09 at 03:00 AM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.
Posted on Sep 02, 2024 - 13:49 UTC
Banco Posta: Planned maintenance Sep 16, 2024 02:00-06:00 UTC
Please be advised that due to scheduled maintenance activities, the service will be unavailable on September 16 from 02:00 to 06:00.
We apologize for any inconvenience
Posted on Sep 11, 2024 - 07:49 UTC
Banco Posta: scheduled maintenance Sep 16, 2024 06:00-07:00 UTC
Please be advised that due to scheduled maintenance activities, the Instant Payment service will be unavailable on September 16 from 06:00 to 07:00. We apologize for any inconvenience
Posted on Sep 11, 2024 - 10:37 UTC
Skandiabanken Open Banking Service Window (17th of Septemeber) Sep 17, 2024 07:30-09:00 UTC
Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 17.09 at 07:30 AM UTC
- finish: 17.09 at 09:00 AM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.
Posted on Sep 02, 2024 - 13:59 UTC
Skandiabanken Open Banking Service Window (19th of Septemeber) Sep 19, 2024 22:00-23:00 UTC
Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 19.09 at 10:00 PM UTC
- finish: 19.09 at 11:00 PM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.
Posted on Sep 02, 2024 - 14:02 UTC
Extended service window in BEC on 22.09.2024 between 02:00 and 06:00. Sep 22, 2024 00:00-04:00 UTC
BEC: Our central systems require an extended service window September 22nd between 02:00 and 06:00.
During this service window we will also do a technical update of our PSD2 solution to reflect the version running in our sandbox environment since August 27th. The update does not contain any breaking changes and all data about enrollments, consents, payments etc. are preserved.
The only modifications to the PSD2 solution involve enhancing error responses in case of certain technical errors, missing headers or invalid signature by switching the format from HTML to JSON.
Posted on Sep 11, 2024 - 14:59 UTC
Skandiabanken Open Banking Service Window (24th of Septemeber) Sep 24, 2024 07:30-09:00 UTC
Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 24.09 at 07:30 AM UTC
- finish: 24.09 at 09:00 AM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.
Posted on Sep 02, 2024 - 14:03 UTC
Past Incidents
Sep 12, 2024

Unresolved incident: Scheduled maintenance for Luminor.

Sep 11, 2024
Elevated failed payment rate with Nordea and Nordea Yrityspankki in Finland, Denmark and Norway
Resolved - This incident has been resolved. We have observed elevated error rates between 12:29 and 13:58 UTC on 2024-09-11
Sep 11, 16:13 UTC
Monitoring - We see elevated rates of failed payments with most users affected on Nordea and Nordea Yrityspankki in Finland, Denmark and Norway.
Sep 11, 12:40 UTC
Sep 10, 2024
Elevated error rates with Sparebank in Norway
Completed - The scheduled maintenance has been completed.
Sep 10, 12:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 11:23 UTC
Scheduled - We see elevated rates of failed account information calls with many users affected on Sparebank in Norway.
Sep 10, 09:42 UTC
Skandiabanken Open Banking Service Window ( 10th of Septemeber)
Completed - The scheduled maintenance has been completed.
Sep 10, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 07:31 UTC
Scheduled - Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 10.09 at 07:30 AM UTC
- finish: 10.09 at 09:00 AM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.
Sep 2, 13:23 UTC
Sep 9, 2024
Skandiabanken Open Banking Service Window (9th of September)
Completed - The scheduled maintenance has been completed.
Sep 9, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 07:01 UTC
Scheduled - Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 09.09 at 07:00 AM UTC
- finish: 09.09 at 03:00 PM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.
Sep 2, 13:40 UTC
Sandnes Sparebank and Hjelmeland Sparebank will be merged to Rogaland Sparebank
Completed - The scheduled maintenance has been completed.
Sep 9, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 12:01 UTC
Update - Sandnes Sparebank and Hjelmeland Sparebank will be merged to Rogaland Sparebank
The migration will start Friday 6th of September at 06:00 AM CEST and finish on Monday 9th of September at 12.00 PM CEST.

The new bank - Rogaland Sparebank - will be live Monday the 9th of September 2024 as "NO_RogalandSparebank"

We will also be disabling payments and all payment methods for Sandnes Sparebank and Hjelmeland Sparebank at 4th of September, to give payments time to settle.

Further updates will be available on this page, when more information is available.
Sep 2, 08:48 UTC
Update - Sandnes Sparebank and Hjelmeland Sparebank will be merged to Rogaland Sparebank
The migration will start Friday 6th of September at 06:00 AM CEST and finish on Monday 9th of September at 12.00 PM CEST.

The new bank - Rogaland Sparebank - will be live Monday the 9th of September 2024 as "NO_RogalandSparebank"

We will also be disabling payments and all payment methods for Sandnes Sparebank and Hjelmeland Sparebank at 4th of September, to give payments time to settle.

Further updates will be available on this page, when more information is available.
Aug 30, 13:28 UTC
Scheduled - Sandnes Sparebank and Hjelmeland Sparebank will be merged to Rogaland Sparebank
The migration will start Friday 6th of September at 06:00 AM CEST and finish on Monday 9th of September at 12.00 PM CEST.

The new bank - Rogaland Sparebank - will be live Monday the 9th of September 2024 as "NO_RogalandSparebank"

We will also be disabling payments and all payment methods for Sandnes Sparebank and Hjelmeland Sparebank at 4th of September, to give payments time to settle.

Further updates will be available on this page, when more information is available.
Aug 30, 13:12 UTC
Elevated error rates on all call types with ING in Germany and Netherlands
Resolved - Between 08:43 and 08:50 UTC on 2024-09-09 we have seen elevated error rates affecting some calls with ING in Germany and Netherlands. All call types were affected.
Sep 9, 09:37 UTC
Elevated failed payment and login attempt rate with Nordea and Nordea Erhverv in Finland, Norway and Denmark
Resolved - This incident has been resolved.
Sep 9, 07:03 UTC
Identified - We see elevated rates of failed payments and failed login attempts with many users affected on Nordea in Finland and Denmark.
Aug 16, 08:46 UTC
Sep 8, 2024
Skandiabanken Open Banking Service Window (8th of September)
Completed - The scheduled maintenance has been completed.
Sep 8, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 02:01 UTC
Scheduled - Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 08.09 at 02:00 AM UTC
- finish: 08.09 at 06:00 AM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.

The highest risk for unavailable services will be between 04:00 AM and 06:00 AM
Sep 2, 13:16 UTC
Scheduled maintenance for Grupo Cooperativo Cajamar
Completed - The scheduled maintenance has been completed.
Sep 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 01:00 UTC
Scheduled - Please be informed that maintenance work will be undertaken on the technological infrastructure of Grupo Cooperativo Cajamar in the early hours of Sunday 08/09 1:00am to 04:00am.
During this period, different services may be affected and suffer brief interruptions, including the PSD2 channel.
Sep 6, 10:36 UTC
Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Scheduled maintenance for Bank-Verlag
Completed - The scheduled maintenance has been completed.
Sep 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 07:00 UTC
Scheduled - We would like to inform you about maintenance work in the production environment of the service PSD2 Interface, that has been scheduled for the 2024-09-05.

A downtime or service disruptions are not expected during this maintenance period.
Sep 3, 08:33 UTC
Elevated failures on unattended logins with Nordea Legacy, Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Företag in Denmark, Sweden, Norway and Finland
Resolved - Between 04:42 and 05:21 UTC on 2024-09-05 we have seen abnormal results on unattended logins with Nordea Legacy, Nordea, Nordea Erhverv, Nordea Yrityspankki and Nordea Företag in Denmark, Sweden, Norway and Finland with elevated rates of Failed and SupervisedLoginRequired results. Most users were affected.
Sep 5, 04:30 UTC
Sparekassen Danmark - merger of Jutlander and Sparekassen Vendsyssel
Completed - The scheduled maintenance has been completed.
Sep 5, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 10:55 UTC
Scheduled - By the end of August, we will introduce a new version of the Danish bank Sparekassen Danmark - "DK_SparekassenDanmark".

Currently Sparekassen Danmark end-users are logging using old versions of the two banks;

"DK_Jutlander"

"DK_SparekassenVendsyssel".

"DK_Jutlander" and "DK_SparekassenVendsyssel" will be disabled and removed in early September.
Jul 5, 10:54 UTC
Elevated error rates on account information calls with BankData Erhverv based providers in Denmark
Resolved - Between 01:14 and 01:19 UTC on 2024-09-05 we have seen elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. Account information calls were affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Sep 5, 01:00 UTC
SEB Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:01 UTC
Update - There will be a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, SEB systems will undergo essential updates to enhance performance and security.

SEB services may experience brief interruptions during the maintenance window.
Aug 29, 11:24 UTC
Scheduled - There will be a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, SEB systems will undergo essential updates to enhance performance and security.

SEB services may experience brief interruptions during the maintenance window.
Aug 29, 10:56 UTC
Sep 4, 2024
Elevated error rates on all call types with Rabobank in Netherlands
Resolved - This incident has been resolved. We have observed elevated error rates between 10:11 and 13:36 UTC on 2024-09-04
Sep 4, 13:59 UTC
Monitoring - We are seeing elevated error rates affecting many calls with Rabobank in Netherlands. All call types are affected.
Sep 4, 11:03 UTC
Sep 3, 2024
Elevated error rates on all call types with Rabobank in Netherlands
Resolved - Between 12:09 and 12:27 UTC on 2024-09-03 we have seen elevated error rates affecting many calls with Rabobank in Netherlands. All call types were affected.
Sep 3, 12:49 UTC
Scheduled maintenance for Bank-Verlag
Completed - The scheduled maintenance has been completed.
Sep 3, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 11:00 UTC
Scheduled - We would like to inform you about maintenance work in the production environment of the service PSD2 Interface, that has been scheduled for 2024-09-03.

Minor service disruptions may occur during this maintenance period.
Aug 29, 11:06 UTC
Skandiabanken Open Banking Service Window
Completed - The scheduled maintenance has been completed.
Sep 3, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:31 UTC
Scheduled - Skandiabanken is planning service window which might affect Open Banking channel and customer interfaces.

Service Window timeline:
- start: 03.09 at 07:30 AM UTC
- finish: 03.09 at 09:00 AM UTC

Service Windows will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.
Sep 2, 13:11 UTC
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024
Elevated error rates on all call types with Nordea, Nordea Erhverv and Nordea Företag in Denmark, Finland, Norway and Sweden
Resolved - Between 18:07 and 18:45 UTC on 2024-08-31 we have seen elevated error rates affecting some calls with Nordea, Nordea Erhverv and Nordea Företag in Denmark, Finland, Norway and Sweden. All call types were affected.
Aug 31, 18:00 UTC
Migration of Finnish Business Customers of Handelsbanken to Oma Säästöpankki 30 August 2024
Completed - The scheduled maintenance has been completed.
Aug 31, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 09:01 UTC
Scheduled - The majority of Finnish Business customers of Handelsbanken will become customers of Oma Säästöpankki from 31 August 2024. Consents will not be migrated and users will have to log in to their new bank. Payments for migrating clients made to their Handelsbanken accounts that are pending with execution date after 2024-08-30 will be rejected by the provider.

Remaining accounts and payment services for business customers that are not migrating to Oma Säästöpankki will be closed by the provider in June 2025.

Private customers of Handelsbanken in Finland are not affected by this migration.
Aug 27, 15:14 UTC
Aug 30, 2024

No incidents reported.

Aug 29, 2024
Scheduled maintenance for Bank-Verlag
Completed - The scheduled maintenance has been completed.
Aug 29, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 06:00 UTC
Scheduled - we would like to inform you that we will be carrying out maintenance work on our eBanking system on the above-mentioned date.

The maintenance involves work on the server operating system.

A downtime is not expected.
Please note that during this time, there may be service interruptions of a few seconds, and in some cases, online sessions may be terminated.
Aug 27, 10:40 UTC
← Incident History Powered by Atlassian Statuspage