Elevated error rates on all call types with BankData Erhverv based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 01:12 and 01:19 UTC on 2025-07-08 we have seen elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.

Posted Jul 10, 2025 - 08:37 UTC