Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 09:38 and 10:29 UTC on 2025-07-09 we have seen elevated error rates affecting many calls with BankData based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.

Posted Jul 10, 2025 - 08:39 UTC