Degraded performance on AIS & PIS with Atruvia OB

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.

Posted Dec 01, 2025 - 13:03 UTC

Investigating

We are currently experiencing issues with Atruvia providers. Degraded performance expected.
Affected flows: AIS & PIS
Start time: 11.00 CET
Bank side error: HTTP 500

Posted Dec 01, 2025 - 11:35 UTC

This incident affected: Payment Products (Accept Payment).