HSBC Planned Maintenance Release Notification

Scheduled Maintenance Report for Mastercard OB Services EU and UK

Completed

The scheduled maintenance has been completed.

Posted Oct 12, 2025 - 03:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 11, 2025 - 18:00 UTC

Scheduled

Dear All,

We would like to make participants aware that HSBC will implement a maintenance release during this window.

Start Date and Time - 11/Oct/25 18:00 CET

End Date and Time - 12/Oct/25 05:00 CET

API - AIS, PIS

A full outage is expected, and our services will be unavailable during this time.

This release will apply to HSBCnet only.

Regards,

HSBC Open Banking Support Team

Posted Sep 25, 2025 - 10:23 UTC

This scheduled maintenance affected: Aiia Enterprise (Account information services, Payment initiation services), Aiia (Aiia Pay, Aiia Data API, Aiia Data Sync), Connect Flows (Aiia Enterprise Connect Flows, Aiia Connect Flows), Payment Products (Accept Payment), and Providers (Great Britain).