Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved. We have observed elevated error rates between 20:46 and 21:03 UTC on 2025-12-15
Posted Dec 16, 2025 - 12:33 UTC

Monitoring

We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
Posted Dec 15, 2025 - 20:59 UTC
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