Elevated error rates on all call types with BNP Paribas Fortis based providers in Belgium

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved. We have observed elevated error rates between 12:50 and 14:51 UTC on 2025-06-10
Posted Jun 10, 2025 - 15:18 UTC

Monitoring

We are seeing elevated error rates affecting many calls with BNP Paribas Fortis based providers in Belgium. All call types are affected. Affected providers: BNP Paribas Fortis.
Posted Jun 10, 2025 - 13:09 UTC
This incident affected: Providers (Belgium).