Elevated error rates on all call types with SDC providers in Denmark, Faroe Islands and Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Jun 03, 2025 - 10:23 UTC

Investigating

We are seeing elevated error rates affecting many calls with Dragsholm Sparekasse, Forbrugsforeningen, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Klim Sparekasse, Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark, Stadil Sparekasse and BankNordik in Denmark, Faroe Islands and Norway. All call types are affected.
Posted Jun 03, 2025 - 09:05 UTC
This incident affected: Providers (Denmark, Norway).