Outage on AIS & PIS calls with La Banque Postale

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Jan 05, 2026 - 10:49 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 02, 2026 - 14:49 UTC

Investigating

We are seeing elevated error rates on AIS & PIS calls with La Banque Postale in France. We are contacting the provider.
Posted Jan 02, 2026 - 14:08 UTC
This incident affected: Providers (France).