Missing transactions in Nordea

Incident Report for Mastercard OB Services EU and UK

Monitoring

We continue to monitor the issue and are in contact with Nordea to solve it.

Posted Mar 10, 2025 - 10:39 UTC

Investigating

We are still experiencing the issue. We continue to investigate and are in contact with Nordea to solve the issue.

Posted Mar 05, 2025 - 15:45 UTC

Monitoring

Nordea released the fix for this issue.

Posted Mar 05, 2025 - 09:57 UTC

Investigating

We are experiencing a problem with some missing transactions from Nordea accounts. This is due to a deduplication mechanism that encounters repeated transaction IDs. We are in contact with Nordea to explain and solve this issue.

Posted Feb 26, 2025 - 12:52 UTC

This incident affects: Providers (Denmark).