Elevated error rates on account information calls with Euro-Information based providers in Belgium and France

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 23:02 and 23:59 UTC on 2025-06-23 we have seen elevated error rates affecting some calls with Euro-Information based providers in Belgium and France. Account information calls were affected. Affected providers: Crédit Industriel et Commercial, Crédit Mutuel and monabanq.
Posted Jun 24, 2025 - 08:13 UTC