Elevated error rates on all call types with SDC providers in Denmark, Norway, Faroe Islands and Sweden

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 14:39 and 15:05 UTC on 2025-04-21 we have seen elevated error rates affecting many calls with BankNordik, Borbjerg Sparekasse, Dragsholm Sparekasse, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Klim Sparekasse, Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark and Stadil Sparekasse in Denmark, Norway, Faroe Islands and Sweden. All call types were affected.

Posted Apr 21, 2025 - 15:00 UTC