Outage on all call types with BEC based providers in Denmark and Greenland

Incident Report for Mastercard OB Services EU and UK

Resolved

We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, PenSam Bank, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Posted Oct 20, 2025 - 08:40 UTC

Monitoring

We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, PenSam Bank, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Posted Oct 19, 2025 - 02:31 UTC