Elevated error rates with instant payments in several providers

Incident Report for Mastercard OB Services EU and UK

Resolved

The outage related to instant payments is solved. Source of outage is external
Posted May 21, 2026 - 08:32 UTC

Investigating

We have identified a elevated rate of failed PIS requests on payments across several providers in Europe, currently investigating
Posted May 19, 2026 - 11:08 UTC
This incident affected: Payment Products (Accept Payments) and Aiia Enterprise (Payment initiation services).