Maintenance on Samlink based providers in Finland on Sunday 24.08.

Incident Report for Mastercard OB Services EU and UK

Resolved

Samlink will carry out maintenance work on Sunday 24 Aug. 2025 from 05:00 a.m. and 12:00 a.m. wintertime (Finnish time UTC/GMT: +2:00).

The maintenance will cause an interruption in the services of the following banks: Aktia Pankki Oy, Bonum Pankki Oyj, Handelsbanken (Finland), Oma Säästöpankki Oyj, POP Pankit, Säästöpankit, and Säästöpankkien Keskuspankki Suomi Oyj.

Consequences of the interruption:

Aktia Bank Plc:
Online banking codes will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Handelsbanken (Finland):
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.
SEPA Instant Payment service will be unavailable.

Oma Säästöpankki Oyj:
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

POP Pankit, Bonum Pankki Oyj:
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Säästöpankit, Säästöpankkien Keskuspankki Suomi Oyj:
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards generally work as normal in Otto. ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

We apologize for any inconvenience caused by the interruption.

For more information, you can reach out to info@samlink.fi.
Posted Aug 24, 2025 - 01:00 UTC