Service outage on the Payments Platform in UK

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.

Posted Oct 30, 2026 - 12:19 UTC

Monitoring

The disruption affecting some UK payments originated from errors and delayed responses from Lloyds Bank. Performance has improved, and we continue to monitor service stability.

Posted Oct 30, 2026 - 09:13 UTC

Update

We are continuing to investigate this issue.

Posted Oct 30, 2026 - 08:43 UTC

Investigating

We are currently investigating this issue.

Posted Oct 30, 2026 - 08:43 UTC

This incident affected: Payment Products (Accept Payments) and Providers (Great Britain).