Elevated error rates on all call types with BEC based providers in Denmark and Greenland

Incident Report for Mastercard OB Services EU and UK

Monitoring

We are seeing elevated error rates affecting many calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Hvidbjerg Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Posted Mar 29, 2026 - 01:27 UTC
This incident affects: Providers (Denmark).