Elevated error rates on all call types with SDC banks

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Aug 12, 2025 - 12:34 UTC

Investigating

We are seeing elevated error rates affecting many calls with Dragsholm Sparekasse, Forbrugsforeningen, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Klim Sparekasse, Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sparekassen Bredebro, Sparekassen Djursland, Sparekassen Kronjylland, Sparekassen Thy, Sparekassen Danmark and Stadil Sparekasse in Norway, Denmark and Faroe Islands. All call types are affected.
Posted Jul 31, 2025 - 08:17 UTC
This incident affected: Aiia Enterprise (Account information services, Payment initiation services) and Providers (Denmark, Norway).
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