The issue hasn't reproduced since last Thursday. We will continue monitoring
Posted Feb 17, 2026 - 10:37 UTC
Monitoring
Provider informed us that the fix is deployed and the issue should be fixed. We will continue monitoring traffic
Posted Feb 12, 2026 - 11:59 UTC
Update
Via internal investigation, we have detected that the issue started happening on 28th January. This has not been confirmed by provider. We continue investigating the scope of affected providers under Redsys
Posted Feb 10, 2026 - 13:44 UTC
Update
Provider identified issue on their side. Both payment /status and payment details endpoint are affected
A fix is expected for 2025-02-12 (in two days)
Posted Feb 10, 2026 - 11:42 UTC
Identified
During internal investigation, we have identified an issue with payment reconciliation in Caixabank where the provider doesn't return transactionStatus when retrieving payment details.