We are investing reports of service downtime

Incident Report for Mastercard OB Services EU and UK

Resolved

S-Pankki resolved their problems, authorisations are back to normal.

Posted Nov 10, 2026 - 11:31 UTC

Update

S-Pankki is aware of the incident and is currently investigating the issue.

Posted Nov 10, 2026 - 09:47 UTC

Monitoring

S-Pankki has been rejecting more than half of payment authorisations with "Regulatory Reason" since about 20:00 UTC on 9 Nov
Updates will follow shortly.

Posted Nov 10, 2026 - 09:27 UTC

This incident affected: Providers (Finland).