Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 06:04 and 06:12 UTC on 2025-04-25 we have seen elevated error rates affecting some calls with BankData based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank, Jyske Bank, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.

Posted Apr 25, 2025 - 04:00 UTC