Elevated error rates on all call types with Tieto Evry based providers in Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 06:12 and 06:46 UTC on 2025-03-04 we have seen elevated error rates affecting many calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: BN Bank ASA, Fana Sparebank, Handelsbanken, KLP, Landkreditt Bank, OBOS Bank, Søgne og Greipstad Sparebank, SpareBank 1 Nordmøre, Sparebanken Møre, Sparebanken Øst, Sparebanken Sør, Aurskog Sparebank, Fornebu Sparebank, Haugesund Sparebank, JBF bank og forsikring, Romerike Sparebank (LillestrømBanken), Skue Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Spareskillingsbanken and Totens Sparebank.
Posted Mar 04, 2025 - 10:52 UTC