Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 08:48 and 08:55 UTC on 2025-05-04 we have seen elevated error rates affecting many calls with BankData based providers in Denmark. All call types were affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordjyske Bank, Ringkjøbing Landbobank, Sparekassen Sjælland-Fyn and Sydbank.

Posted May 04, 2025 - 07:30 UTC