Elevated error rates on all call types with BEC based providers in Denmark and Greenland

Incident Report for Mastercard OB Services EU and UK

Monitoring

We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Nykredit and Vestjysk Bank.
Posted Sep 18, 2026 - 10:32 UTC
This incident affects: Providers (Denmark).