Elevated error rates on all call types with Nordea, Nordea Erhverv and Nordea Yrityspankki in Sweden, Finland, Denmark and Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 17:55 and 18:42 UTC on 2025-10-14 we have seen elevated error rates affecting some calls with Nordea, Nordea Erhverv and Nordea Yrityspankki in Sweden, Finland, Denmark and Norway. All call types were affected.
Posted Oct 14, 2025 - 16:00 UTC