Elevated error rates on account information calls with Euro-Information based providers in Belgium and France

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 18:03 UTC on 2025-06-21 and 00:43 UTC on 2025-06-22 we have seen elevated error rates affecting some calls with Euro-Information based providers in Belgium and France. Account information calls were affected. Affected providers: Beobank, Crédit Industriel et Commercial, Crédit Mutuel and monabanq.
Posted Jun 23, 2025 - 09:01 UTC