Elevated error rates on PIS calls with SDC Eika banks in Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

We have verified that the fix has resolved the issue.
Posted Mar 10, 2023 - 17:12 UTC

Monitoring

A fix has been deployed and we are monitoring the results
Posted Mar 10, 2023 - 15:36 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 10, 2023 - 14:26 UTC

Investigating

We are seeing elevated error rates on PIS calls with SDC Eika banks in Norway. We are contacting the provider.
Posted Mar 10, 2023 - 12:34 UTC
This incident affected: Providers (Norway).