Elevated error rates on all call types with Tieto Evry based providers in Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 11:46 and 12:15 UTC on 2025-03-03 we have seen elevated error rates affecting many calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: BN Bank ASA, Fana Sparebank, Handelsbanken, Handelsbanken Bedrift, Sogn Sparebank, Lillesands Sparebank, Luster Sparebank, OBOS Bank, Skudenes & Aakra Sparebank, Søgne og Greipstad Sparebank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sør, Aurskog Sparebank, Bjugn Sparebank, Grong Sparebank, Grue Sparebank, Haugesund Sparebank, HjartdalBanken, Romerike Sparebank (LillestrømBanken), RørosBanken, Skue Sparebank, Soknedal Sparebank, SpareBank 1 Hallingdal Valdres, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, SpareBank 1 SR-Bank Bedrift and Valdres Sparebank.
Posted Mar 03, 2025 - 12:37 UTC