Elevated error rates on AIS call types with SDC

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Feb 27, 2026 - 13:31 UTC

Update

We are continuing to investigate this issue.
Posted Feb 27, 2026 - 13:31 UTC

Investigating

We noticed elevated error rates for all countries in SDC provider on AIS calls.
Posted Feb 27, 2026 - 09:38 UTC
This incident affected: Aiia Enterprise (Account information services).