Elevated error rates on account information calls with BankData Erhverv based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 02:12 and 02:18 UTC on 2025-03-27 we have seen elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. Account information calls were affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Posted Mar 27, 2025 - 02:00 UTC