Elevated error rates on payment calls with Crosskey based providers in Finland

Incident Report for Mastercard OB Services EU and UK

Resolved

We are seeing elevated error rates affecting many calls with Crosskey based providers in Finland. Payment initiation calls are affected. Affected providers: POP Pankki. Spankki, Aktia and Aalandsbanken.
Posted Jun 19, 2026 - 12:25 UTC

Investigating

We are seeing elevated error rates affecting many calls with Crosskey based providers in Finland. Payment initiation calls are affected. Affected providers: POP Pankki. Spankki, Aktia and Aalandsbanken.
Posted Jun 19, 2026 - 11:30 UTC