Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted May 09, 2025 - 09:51 UTC

Monitoring

We are seeing elevated error rates affecting some calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Sparekassen Sjælland-Fyn and Sydbank.
Posted May 09, 2025 - 09:18 UTC
This incident affected: Aiia Enterprise (Account information services, Payment initiation services) and Providers (Denmark).
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