Elevated error rates on AIS calls with Swedbank

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Sep 27, 2023 - 12:35 UTC

Update

We are continuing to investigate this issue.
Posted Sep 20, 2023 - 12:17 UTC

Investigating

We are seeing elevated error rates on AIS calls with Swedbank in Sweden and Baltics. We are contacting the provider.
Posted Sep 18, 2023 - 08:48 UTC
This incident affected: Providers (Sweden, Estonia, Latvia, Lithuania).