Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Nov 06, 2025 - 14:59 UTC

Investigating

We see elevated error rates on all call types with BankData based providers in Denmark. Affected providers: SJF bank (Sparekassen Sjælland-Fyn) and SJF Bank Erhverv (Sparekassen Sjælland-Fyn).
Posted Oct 31, 2025 - 11:47 UTC