Elevated error rates on all call types with Evry based providers in Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

Between Sep 25, 2023 23:45 CEST and Sep 26 01:20 CEST we have seen elevated error rates affecting most calls with Evry based providers in Norway. All call types were affected.

Affected providers: BN Bank ASA, Fana Sparebank, Grong Sparebank, Handelsbanken, Sparebank 1 Helgeland, Jæren Sparebank, JBF bank og forsikring, Lillesands Sparebank, Luster Sparebank, Melhusbanken, OBOS Bank, RørosBanken, Sbanken, Skagerrak Sparebank, SpareBank 1 Hallingdal Valdres, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Østlandet Bedrift, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Møre, Sparebanken Øst, Sparebanken Sogn og Fjordane, Sparebanken Sogn og Fjordane Bedrift, Sparebanken Sør, Sparebanken Narvik, Totens Sparebank and Tysnes Sparebank.
Posted Sep 25, 2023 - 21:30 UTC