Elevated error rates on all call types with BEC based providers in Denmark and Greenland

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Apr 02, 2025 - 06:59 UTC

Monitoring

We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Coop Bank, Andelskassen, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Posted Mar 15, 2025 - 21:02 UTC
This incident affected: Providers (Denmark).