Increased error rate in PIS requests

Incident Report for Mastercard OB Services EU and UK

Resolved

At 14:55 CET a maintenance event in our backend services caused an increased rate of failed PIS requests. During this time, PSU could have experienced failing payment flows.
The disruption lasted 3 minutes and has been mitigated. All services restored

Posted Nov 27, 2025 - 15:38 UTC