Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

We are continuing to monitor for any further issues.
Posted Dec 16, 2025 - 13:49 UTC

Update

We are continuing to monitor for any further issues.
Posted Dec 16, 2025 - 11:47 UTC

Monitoring

We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordjyske Bank, Ringkjøbing Landbobank, Sparekassen Sjælland-Fyn and Sydbank.
Posted Dec 15, 2025 - 17:17 UTC
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