Outage on AIS & PIS calls with Crédit Agricole

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Jan 02, 2026 - 18:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 02, 2026 - 14:50 UTC

Investigating

We are seeing elevated error rates on AIS & PIS calls with Crédit Agricole in France. We are contacting the provider.
Posted Jan 02, 2026 - 13:19 UTC
This incident affected: Providers (France).