Elevated error rates on Deutsche Bank PSD2 APIs

Incident Report for Mastercard OB Services EU and UK

Resolved

PSD2 APIs – Due to an issue with one of the backend services we observed intermittent failures with the PSD2 APIs in Deutsche Bank across all regions for both AIS and PIS requests on 24th November, 2025.

Impacted Time Window:

24-NOV-25 12.10 PM CET to 24-NOV-25 12.46 PM CET
Posted Nov 24, 2025 - 11:00 UTC