Elevated error rates on all call types with BEC based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 8:00 and 11:00 CEST we observed elevated error rates on all calls with BEC banks.

Affected banks:
- Vestjysk Bank
- Arbejdernes Landsbank
- Hvidbjerg Bank A/S
- Lægernes Bank
- Nykredit Bank og Spar Nord
- Andelskassen Fælleskassen
- Danske Andelskassers Bank A/S
- Skandinaviska Enskilda Banken, Danmark
- Møns Bank
- Frøslev-Mollerup Sparekasse
- Frørup Andelskasse
- Faster Andelskasse
- Merkur Andelskasse
- Lollands Bank
- Fynske Bank
- MAJ Bank A/S
- Coop Bank
- GrønlandsBANKEN

Posted Oct 23, 2026 - 09:00 UTC