Redsys - BankInter under maintenance

Scheduled Maintenance Report for Mastercard OB Services EU and UK

Postmortem

We would like to inform you that the technical intervention scheduled by the entity Bankinter for today, the 15th, has not been carried out. It has been postponed to the 17th, at the same time, between 06:00 and 07:00 hours.

Posted Sep 15, 2025 - 09:49 UTC

Completed

The scheduled maintenance has been completed.
Posted Sep 15, 2025 - 08:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2025 - 05:01 UTC

Update

Good morning,

We would like to inform you that next week Bankinter will carry out a technical intervention is scheduled for next week, which will invalidate any currently active access/refres_token. This will require you to renew them in order to continue using the service. Specifically:
On Monday, September 15, between 06:00 and 07:00 (CET), a preliminary test will be conducted to verify the proper functioning of the system following the mentioned change. Once the test is completed, the previous configuration will be restored. Please note that any access_token generated during this test window will be invalidated afterwards.
On Wednesday, September 17, during the same time slot (06:00 to 07:00 CET), the definitive implementation of the change will take place.
We apologize for any inconvenience this may cause and thank you in advance for your understanding.


Best Regard.

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Buenos días,

Le informamos que la próxima semana la entidad Bankinter llevará a cabo una intervención técnica que invalidará los access/refresh_token que pudieran estar activos, lo que requerirá su renovación para poder continuar utilizando el servicio. En concreto:
El lunes 15 de septiembre, entre las 06:00 y las 07:00 horas, se realizará una prueba preliminar para verificar el correcto funcionamiento del sistema tras el cambio mencionado. Una vez finalizada dicha prueba, se restablecerá la configuración anterior. Si durante esta ventana de pruebas, se creara un nuevo access_token, quedaría invalidado tras la prueba.
El miércoles 17 de septiembre, en el mismo horario (06:00 a 07:00 horas), se procederá con la implantación definitiva del cambio

Lamentamos cualquier inconveniente que esta actuación pudiera ocasionarle y agradecemos de antemano su comprensión.

Un cordial saludo.
Posted Sep 10, 2025 - 11:28 UTC

Scheduled

Good morning,

We would like to inform you that next week Bankinter will carry out a technical intervention is scheduled for next week, which will invalidate any currently active access/refres_token. This will require you to renew them in order to continue using the service. Specifically:
On Monday, September 15, between 06:00 and 07:00 (CET), a preliminary test will be conducted to verify the proper functioning of the system following the mentioned change. Once the test is completed, the previous configuration will be restored. Please note that any access_token generated during this test window will be invalidated afterwards.
On Wednesday, September 17, during the same time slot (06:00 to 07:00 CET), the definitive implementation of the change will take place.
We apologize for any inconvenience this may cause and thank you in advance for your understanding.


Best Regard.

---------------------------------------------------------------------------------
Buenos días,

Le informamos que la próxima semana la entidad Bankinter llevará a cabo una intervención técnica que invalidará los access/refresh_token que pudieran estar activos, lo que requerirá su renovación para poder continuar utilizando el servicio. En concreto:
El lunes 15 de septiembre, entre las 06:00 y las 07:00 horas, se realizará una prueba preliminar para verificar el correcto funcionamiento del sistema tras el cambio mencionado. Una vez finalizada dicha prueba, se restablecerá la configuración anterior. Si durante esta ventana de pruebas, se creara un nuevo access_token, quedaría invalidado tras la prueba.
El miércoles 17 de septiembre, en el mismo horario (06:00 a 07:00 horas), se procederá con la implantación definitiva del cambio

Lamentamos cualquier inconveniente que esta actuación pudiera ocasionarle y agradecemos de antemano su comprensión.

Un cordial saludo.
Posted Sep 10, 2025 - 11:26 UTC
This scheduled maintenance affected: Providers (Spain).