Elevated error rates on account information calls with Euro-Information based providers in Belgium and France

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 23:08 and 23:29 UTC on 2025-06-26 we have seen elevated error rates affecting many calls with Euro-Information based providers in Belgium and France. Account information calls were affected. Affected providers: Crédit Industriel et Commercial and Crédit Mutuel.
Posted Jun 27, 2025 - 07:08 UTC