Elevated error rates on all call types with Tieto Evry based providers in Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

Between 16:30 and 16:45 UTC on 2025-02-28 we have seen elevated error rates affecting many calls with Tieto Evry based providers in Norway. All call types were affected. Affected providers: Handelsbanken, Sogn Sparebank, Skudenes & Aakra Sparebank, SpareBank 1 Nordmøre, Sparebanken Møre, Sparebanken Øst, Sparebank 1 Helgeland, Marker Sparebank, Melhusbanken, Orkla Sparebank, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN, SpareBank 1 SR-Bank, Sparebanken Narvik, Totens Sparebank, Trøgstad Sparebank, Tysnes Sparebank and Valle Sparebank.
Posted Mar 03, 2025 - 08:18 UTC