Elevated error rates on all call types with BankData and BankData Erhverv based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

BankData services seem to be operational again.
Posted Aug 24, 2026 - 10:27 UTC

Investigating

We are seeing elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn, Sydbank, Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Posted Aug 24, 2026 - 08:59 UTC
This incident affected: Providers (Denmark).
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