Elevated error rates on all call types with BankData based providers in Denmark

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Jun 16, 2025 - 09:02 UTC

Investigating

We are seeing elevated error rates affecting many calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
Posted Jun 16, 2025 - 08:52 UTC
This incident affected: Aiia Enterprise (Account information services) and Providers (Denmark).
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