SE_Handelsbanken > Elevated number of 404 on GetPaymentStatus calls

Incident Report for Mastercard OB Services EU and UK

Resolved

We are currently observing an elevated number of 404 “Payment not found” responses on GetPaymentStatus API calls for Handelsbanken (Sweden).
This may affect payment status retrieval.
Posted May 18, 2026 - 08:13 UTC

Investigating

We are currently observing an elevated number of 404 “Payment not found” responses on GetPaymentStatus API calls for Handelsbanken (Sweden).
This may affect payment status retrieval.
Posted May 08, 2026 - 11:15 UTC