Elevated error rates on account information calls with Nordea Erhverv and Nordea Yrityspankki in Denmark, Finland and Norway

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 08:54 UTC

Investigating

We are seeing elevated error rates affecting many calls with Nordea Erhverv and Nordea Yrityspankki in Denmark, Finland and Norway. Account information calls are affected.
Posted Nov 10, 2025 - 12:21 UTC
This incident affected: Providers (Denmark, Norway, Finland).