Outage on Payment Initiation Services and Account Information Services with La Banque Postale

Incident Report for Mastercard OB Services EU and UK

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 09:00 UTC

Investigating

We are seeing elevated error rates on AIS & PIS calls with La Banque Postale in France. We are contacting the provider.
Posted Nov 11, 2025 - 15:18 UTC
This incident affected: Aiia (Aiia Pay), Aiia Enterprise (Payment initiation services), and Providers (France).