Minor Service Outage

About This Site

Official status page for Mastercard OB Services EU and UK. Reports status on the service in general and information on issues with specific providers.

Payment Products Operational
Accept Payment Operational
Aiia Operational
Aiia Pay Operational
Aiia Data API Operational
Aiia Data Sync Operational
Aiia Enterprise Operational
Account information services Operational
Payment initiation services Operational
Connect Flows Operational
Aiia Enterprise Connect Flows Operational
Aiia Connect Flows Operational
Providers Partial Outage
Denmark Operational
Sweden Operational
Norway Operational
Finland Partial Outage
Netherlands Operational
Portugal Operational
Austria Operational
Belgium Operational
Estonia Operational
France Operational
Germany Operational
Great Britain Operational
Ireland Operational
Italy Operational
Latvia Operational
Lithuania Operational
Spain Operational
Poland Operational
Romania Operational
Bulgaria Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CajaSur Banco S.A.U. merging with Kutxabank Feb 1, 2026 14:37 - Mar 3, 2026 14:37 UTC

On the occasion of the merger by absorption process agreed between the companies Kutxabank S.A., with TIN A-95653077, and CajaSur Banco S.A.U., with TIN A-95622841, the corresponding public merger deed was granted on October 1, 2025, which was duly registered on the same date, in the Mercantile Registers of Bizkaia and Córdoba, respectively, which has led to the extinction without liquidation of Cajasur Banco, S.A.U. which has been universally succeeded in all its rights and obligations by Kutxabank S.A.

The operational and technological integration process of both entities is planned for mid-February 2026:
From that moment on, customers coming from the Cajasur Banco SAU company will use Kutxabank’s APIs. Therefore, these customers will have to generate new access tokens and provide the relevant consents in Kutxabank.
It will not be possible to consult the status of any international and SEPA payments initiated in Cajasur until 4 days before the intervention (operation in progress). Questions about these statuses can be consulted at Kutxabank through the "TPP’s support tool
Posted on Nov 05, 2025 - 14:39 UTC
Dec 29, 2025

No incidents reported today.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025
High number of 403 errors on Ica provider
Resolved - This incident has been resolved.
Dec 23, 11:00 UTC
Investigating - We are experiencing a high volume of 403 responses from the Ica provider starting December 11th.
Dec 12, 14:01 UTC
Outage on ALL calls with La Banque Postale
Resolved - This incident has been resolved.
Dec 23, 09:06 UTC
Investigating - We are seeing elevated error rates on AIS & PIS calls with La Banque Postale in France. We are contacting the provider.
Dec 22, 13:07 UTC
Dec 22, 2025
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Elevated error rates on all calls with Op in Finland
Resolved - We are seeing elevated error rates affecting most calls with Op based providers in Finland. All call types are affected.
Dec 19, 15:12 UTC
Monitoring - We are seeing elevated error rates affecting most calls with Op based providers in Finland. All call types are affected.
Dec 19, 14:53 UTC
Dec 18, 2025
Provider Raiffeisenbank Bad Schussenried has merged with Provider Volks- und Raiffeisenbank Donau-Oberschwaben as of 18th Dec 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:53 UTC
Update - During the transition on 18th Dec 2025, the PSD2 interface for Provider Raiffeisenbank Bad Schussenried and Provider Volks- und Raiffeisenbank Donau-Oberschwaben may experience some instability or brief downtime.
Please advise customers of Provider Raiffeisenbank Bad Schussenried to log in using Provider Volks- und Raiffeisenbank Donau-Oberschwaben or by searching for Provider Volks- und Raiffeisenbank Donau-Oberschwaben when selecting their bank.
Provider Raiffeisenbank Bad Schussenried will be removed from our systems as of 18th Dec 2025.
Dec 18, 10:52 UTC
Scheduled - During the transition on 18th Dec 2025, the PSD2 interface for Provider Raiffeisenbank Bad Schussenried and Provider Volks- und Raiffeisenbank Donau-Oberschwaben may experience some instability or brief downtime.
Please advise customers of Provider Raiffeisenbank Bad Schussenried to log in using Provider Volks- und Raiffeisenbank Donau-Oberschwaben or by searching for Provider Volks- und Raiffeisenbank Donau-Oberschwaben when selecting their bank.
Provider Raiffeisenbank Bad Schussenried will be removed from our systems as of 18th Dec 2025.
Dec 18, 10:51 UTC
Provider Volksbank Dortmund-Nordwest has merged with Provider Dortmunder Volksbank as of 18th Dec 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:55 UTC
Scheduled - During the transition on 18th Dec 2025, the PSD2 interface for Provider Volksbank Dortmund-Nordwest and Provider Dortmunder Volksbank may experience some instability or brief downtime.
Please advise customers of Provider Volksbank Dortmund-Nordwest to log in using Provider Dortmunder Volksbank or by searching for Provider Dortmunder Volksbank when selecting their bank.
Provider Volksbank Dortmund-Nordwest will be removed from our systems as of 18th Dec 2025.
Dec 18, 10:54 UTC
Provider Bank für Kirche und Caritas has merged with Provider Pax-Bank für Kirche und Caritas as of 18th Dec 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 23:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:58 UTC
Scheduled - During the transition on 18th Dec 2025, the PSD2 interface for Provider Bank für Kirche und Caritas and Provider Pax-Bank für Kirche und Caritas may experience some instability or brief downtime.
Please advise customers of Provider Bank für Kirche und Caritas to log in using Provider Pax-Bank für Kirche und Caritas or by searching for Provider Pax-Bank für Kirche und Caritas when selecting their bank.
Provider PSD Bank für Kirche und Caritas will be removed from our systems as of 18th Dec 2025.
Dec 18, 10:57 UTC
Provider Raiffeisenbank Butjadingen- Abbehausen has merged with Provider Volksbank Jade-Weser as of 18th Dec 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 23:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:57 UTC
Scheduled - During the transition on 18th Dec 2025, the PSD2 interface for Provider Raiffeisenbank Butjadingen- Abbehausen and Provider Volksbank Jade-Weser may experience some instability or brief downtime.
Please advise customers of Provider Raiffeisenbank Butjadingen- Abbehausen to log in using Provider Volksbank Jade-Weser or by searching for Provider Volksbank Jade-Weser when selecting their bank.
Provider Raiffeisenbank Butjadingen- Abbehausen will be removed from our systems as of 18th Dec 2025.
Dec 18, 10:56 UTC
Provider PSD Bank Berlin-Brandenburg has merged with Provider BBBank as of 18th Dec 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 23:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:56 UTC
Scheduled - During the transition on 18th Dec 2025, the PSD2 interface for Provider PSD Bank Berlin-Brandenburg and Provider BBBank may experience some instability or brief downtime.
Please advise customers of Provider PSD Bank Berlin-Brandenburg to log in using Provider BBBank or by searching for Provider BBBank when selecting their bank.
Provider PSD Bank Berlin-Brandenburg will be removed from our systems as of 18th Dec 2025.
Dec 18, 10:55 UTC
Removal of IBM Deutschland Kreditbank from our systems
Completed - The scheduled maintenance has been completed.
Dec 18, 23:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:48 UTC
Scheduled - IBM Deutschland Kreditbank will be removed from our systems in 18th Dec 2025 as it was acquired by GSCF.
Dec 18, 10:40 UTC
Provider Raiffeisenbank Thurnauer Land has merged with Provider Volks- und Raiffeisenbank Oberfranken Mitte as of 18th Dec 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 23:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:51 UTC
Scheduled - During the transition on 18th Dec 2025, the PSD2 interface for Provider Raiffeisenbank Thurnauer Land and Provider Volks- und Raiffeisenbank Oberfranken Mitte may experience some instability or brief downtime.
Please advise customers of Provider Raiffeisenbank Thurnauer Land to log in using Provider Volks- und Raiffeisenbank Oberfranken Mitte or by searching for Provider Volks- und Raiffeisenbank Oberfranken Mitte when selecting their bank.
Provider Raiffeisenbank Thurnauer Land will be removed from our systems as of 18th Dec 2025.
Dec 18, 10:50 UTC
Dec 17, 2025

No incidents reported.

Dec 16, 2025
Elevated error rates on all call types with Wise based providers
Resolved - This incident has been resolved.
Dec 16, 16:28 UTC
Identified - Due to maintenance work on provider side we are seeing elevated error rates affecting all calls with Wise based providers across all markets. All call types are affected.
Dec 16, 16:10 UTC
Elevated error rates on all call types with BEC based providers in Denmark
Resolved - We are seeing elevated error rates affecting most calls with BEC based providers in Denmark. All call types are affected. Affected providers: Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord and Vestjysk Bank.
Dec 16, 13:50 UTC
Monitoring - We are seeing elevated error rates affecting most calls with BEC based providers in Denmark. All call types are affected. Affected providers: Arbejdernes Landsbank, Coop Bank, Andelskassen, Faster Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord and Vestjysk Bank.
Dec 15, 17:17 UTC
Outage on all call types with BankData Erhverv based providers in Denmark
Resolved - We are experiencing an outage with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Dec 16, 13:49 UTC
Monitoring - We are experiencing an outage with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Dec 15, 17:51 UTC
Elevated error rates on all call types with BEC based providers in Denmark and Greenland
Resolved - We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Arbejdernes Landsbank, Coop Bank, Fynske Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Dec 16, 13:49 UTC
Monitoring - We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Arbejdernes Landsbank, Coop Bank, Fynske Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
Dec 15, 20:59 UTC
Elevated error rates on all call types with BankData based providers in Denmark
Resolved - We are continuing to monitor for any further issues.
Dec 16, 13:49 UTC
Update - We are continuing to monitor for any further issues.
Dec 16, 11:47 UTC
Monitoring - We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordjyske Bank, Ringkjøbing Landbobank, Sparekassen Sjælland-Fyn and Sydbank.
Dec 15, 17:17 UTC
Scheduled maintenance for BAWAG
Completed - The scheduled maintenance has been completed.
Dec 16, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 11:00 UTC
Scheduled - Communication from BAWAG

There is a planned operational maintenance in one of our infrastructure systems starting from 11:00 CET on Tuesday, December 16, 2025 concluding at 12:30 CET. As a result, certain PSD2 application services may experience some short disturbances during this period.
Dec 12, 12:21 UTC
Outage on all call types with BankData Erhverv based providers in Denmark
Resolved - This incident has been resolved. We have observed elevated error rates between 20:46 and 21:03 UTC on 2025-12-15
Dec 16, 12:35 UTC
Monitoring - We are experiencing an outage with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Dec 15, 21:01 UTC
Elevated error rates on all call types with BankData based providers in Denmark
Resolved - This incident has been resolved. We have observed elevated error rates between 20:46 and 21:03 UTC on 2025-12-15
Dec 16, 12:33 UTC
Monitoring - We are seeing elevated error rates affecting most calls with BankData based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank, Jyske Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Ringkjøbing Landbobank, Skjern Bank, Sparekassen Sjælland-Fyn and Sydbank.
Dec 15, 20:59 UTC
Scheduled Maintenance for API xs2a-interface from 16 Dec 2025 11:00 to 12:30
Completed - The scheduled maintenance has been completed.
Dec 16, 12:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 11:23 UTC
Scheduled - There is a planned operational maintenance in one of our infrastructure systems
starting from 11:00 CET on Tuesday, December 16, 2025 concluding at 12:30 CET.
As a result, certain PSD2 application services may experience some short
disturbances during this period. Please excuse any inconvenience.
Dec 16, 10:22 UTC
Elevated Error Rates with BankData – Impacting SJF Bank (Sparekassen Sjælland-Fyn)
Resolved - The issues affecting the operations of SJF Bank (Sparekassen Sjælland-Fyn) have been resolved by the service provider.
Dec 16, 10:24 UTC
Identified - We are currently experiencing issues affecting the operations of SJF Bank (Sparekassen Sjælland-Fyn). Our team has identified the problem and reached out to the service provider for further investigation. At this time, we are awaiting their response and will provide updates as soon as more information becomes available.
Dec 11, 09:00 UTC
Scheduled maintenance for Skandiabanken
Completed - The scheduled maintenance has been completed.
Dec 16, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 06:31 UTC
Scheduled - We would like to inform you of a scheduled IT service window which might affect our Open Banking channel as well as our own customer interfaces. Service Window will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.

Date and Time:

Start: 16/12/25 07:30 CET
End: 16/12/25 09:00 CET
Dec 10, 10:29 UTC
Dec 15, 2025
Scheduled maintenance for Sparkassen
Completed - The scheduled maintenance has been completed.
Dec 15, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 11:49 UTC
Scheduled - Communication from Sparkassen

Dear XS2A-API-Users,
We would like to inform you about a maintenance with a partial unavailability.
Our customers cannot perform two-factor authenticationswith pushTAN (required for consent- and payment-authorisations).
This applies to the EMBEDDED and REDIRECT-Approach.
Only the Bavaria region are affected (at least 30 minutes, maximum 90 minutes).
The restriction effects all online banking access channels, including XS2A.
chipTAN authorisations will be available.
Dec 12, 11:48 UTC
Scheduled maintenance for Skandiabanken
Completed - The scheduled maintenance has been completed.
Dec 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 22:00 UTC
Scheduled - We would like to inform you of a scheduled IT service window which might affect our Open Banking channel as well as our own customer interfaces. Service Window will not cause downtime during the whole period, but might affect your calls resulting in errors or resulting in unavailable services.

Date and Time:

Start: 15/12/25 00:00 CET
End: 15/12/25 04:00 CET
Dec 10, 10:26 UTC
← Incident History Powered by Atlassian Statuspage